Operations Manager

Nutre Meals; Peabody (MA); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

Wellness Program

Pto

Sick Time

Paid training

Employee Discounts

Dental

Vision

Life Insurance

Job summary

Nutre Meals, part of ALV Hospitality Group, seeks an Operations Manager to lead kitchen, warehouse, sanitation and assembly, ensuring production schedules, quality and safety standards are met. You will supervise department supervisors, drive continuous improvement, and manage staffing, training, and performance in a fast-paced food manufacturing environment.

The role requires strong leadership, GMP/HACCP knowledge, and the ability to make proactive operational decisions while maintaining

Qualifications

• 5+ years of progressive manufacturing experience, preferably in food manufacturing.
• 3+ years of production leadership or management experience.
• Experience supervising production teams, including supervisors or team leads.
• Working knowledge of GMP, HACCP, food safety, and manufacturing quality systems; PCQI or HACCP certification preferred.
• Demonstrated ability to manage production schedules, labor utilization, and operational performance.
• Strong leadership, decision-making, communication, and problem-solving skills.
• Experience with continuous improvement, root cause analysis, and corrective actions.
• Proficiency in Microsoft Office and production reporting systems.
• Bachelor’s degree in food science, engineering, business, or related field preferred (or equivalent experience).
• Bilingual English/Spanish skills are a plus.

Responsibilities

• Direct kitchen, warehouse, sanitation and assembly operations to meet production schedules, quality standards, and performance objectives.
• Monitor production performance, including efficiency, downtime, labor utilization, yield, waste, and product quality.
• Oversee receiving, storage, inventory accuracy, FIFO, and on-time shipments.
• Identify root causes of operational challenges and implement corrective actions.
• Lead daily production meetings and communicate goals, safety priorities, and operational updates.
• Provide coaching, training, and professional development for staff.

Skills

Leadership

Decision-making

Communication

Problem-solving

Bilingual English/Spanish

Production scheduling

Continuous improvement

Education

Bachelor’s degree in food science, engineering, business, or related field

PCQI or HACCP certification (preferred)

Tools

Microsoft Office

Production reporting systems

Job description

Key Responsibilities

Position; Operations Manager Reports to: Director Of Operations Position Type; Full Time Days Salary Range; $95k-$110k

Key Responsibilities

The Operations Manager is responsible for the kitchen, warehouse, sanitation and assembly departments and provides direct leadership and accountability for daily production activities, including production performance, staffing, employee development, operational efficiency, and regulatory compliance. The position oversees department supervisors and production personnel and ensures that food safety, product quality, workplace safety, and operational performance standards are met. The position requires sound operational decisions, team development, proactive problem solving, and continuous improvement in a fast-paced food manufacturing environment.

Production & Operations Management

Direct kitchen, warehouse, sanitation and assembly operations to achieve production schedules, quality standards, and performance objectives. Manage production workflows, staffing assignments, equipment utilization, and operational resources across all four departments. Monitor production performance, including efficiency, downtime, labor utilization, yield, waste, and product quality. Oversee receiving, storage, inventory accuracy, first-in first-out rotation, and on-time, accurate shipment of customer orders. Analyze operational challenges, identify root causes, and implement corrective actions. Identify opportunities to improve production processes, equipment performance, and overall operational efficiency.

Leadership & People Management

Directly manage department supervisors and production personnel. Provide coaching, performance feedback, training, and professional development. Support recruitment, staffing decisions, employee evaluations, and performance management. Address employee relations concerns and maintain accountability for company policies and performance expectations. Manage staffing requirements, attendance challenges, overtime needs, and scheduling adjustments. Foster a positive, productive, and accountable work environment.

Food Safety, Quality & Compliance

Ensure adherence to GMP, HACCP, SQF, SSOP, and applicable FDA and USDA requirements. Ensure sanitation programs are carried out and verified in all production, storage, and assembly areas. Partner with Quality Assurance to address food safety concerns, product holds, investigations, and corrective actions. Promote compliance with workplace safety standards and company procedures. Ensure employees receive appropriate training and consistently follow established food safety and quality requirements.

Operational Leadership & Reporting

Serve as the primary production authority for kitchen, warehouse, sanitation and assembly operations during production. Lead daily production meetings to communicate production goals, staffing needs, safety priorities, and operational updates. Respond to production interruptions, staffing challenges, and equipment-related issues. Maintain clear communication with the DOO regarding production results and operational concerns. Ensure effective communication and handoffs between departments. Prepare accurate production reports, operational summaries, and incident documentation.

Qualifications

• 5+ years of progressive manufacturing experience, preferably in food manufacturing.
• 3+ years of production leadership or management experience.
• Experience supervising production teams, including supervisors or team leads, strongly preferred.
• Working knowledge of GMP, HACCP, food safety, and manufacturing quality systems; PCQI or HACCP certification preferred.
• Demonstrated ability to manage production schedules, labor utilization, and operational performance.
• Strong leadership, decision-making, communication, and problem-solving skills.
• Experience with continuous improvement, root cause analysis, and corrective actions.
• Proficiency in Microsoft Office and production reporting systems.
• Ability to work independently and effectively manage competing priorities.
• Bachelor’s degree in food science, engineering, business, or a related field preferred (or equivalent experience).
• Bilingual English/Spanish skills are a plus.

Work Environment

This position requires a strong presence on the production floor and may involve extended periods of standing, walking, or sitting. May lift or move materials up to (50 lb). The manufacturing environment may include exposure to cold or warm temperatures, wet floors, machinery noise, food ingredients, cleaning chemicals, and other conditions typical of food manufacturing. Gloves, hair net, and frock are required; ear plugs, safety glasses, and work boots where required. Loose-fitting clothes and jewelry are not permitted. Will be required to perform other duties as requested, directed or assigned.

Benefits

• Health Insurance
• Wellness Program
• Pto
• Sick Time
• Paid training
• Employee Discounts
• Dental
• Vision
• Life Insurance

About ALV Hospitality Group

ALV Hospitality Group is a family-owned hospitality company that owns and operates a collection of successful restaurant concepts and a rapidly expanding meal delivery service. We are passionate about providing exceptional culinary experiences and are committed to quality, innovation, and customer satisfaction. Join our team and become part of an exciting and growing organization. At Nutre Meals we are a scratch kitchen, focused on our meal program that prepares and delivers quality meals designed to fit real schedules and real goals. We handle the day-to-day operations that keep production consistent, orders accurate, and service running smoothly from start to finish. As an Operations Manager, you’ll lead and support a team in a fast-paced, food-centered environment where cleanliness, efficiency, and great customer experience matter. It’s a place where ownership is valued, processes are improved continuously, and hard work is recognized every day.