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Job Summary
The Operations Manager will ensure the successful operations of a Branches entire portfolio of work including Safety, Budget Control, Delivery of Quality Product, Crew Training and Equipment Allocation and Assignment.
Job Summary
The Operations Manager will ensure the successful operations of a Branches entire portfolio of work including Safety, Budget Control, Delivery of Quality Product, Crew Training and Equipment Allocation and Assignment.
Core Values
- Culture of Safety – Safety is always job #1
- A Growing Tradition Plants, Personally, Financially and Professionally
- Employee Owned – Personal Pride in Success with an Owners Mentality
- Exceptional Customer Experience – Delighting our Clients with our Products and Services
- Good Neighbors – Community Pride – Sharing our Success
- Respectability – Treating Others as we want to be treated
Supervisory Responsibilities
- Manage Morning Dispatch of crews
- Budget Management/Scheduling- Work with Branch Manager to maximize crew routes and hours management
- Employee Development - coaching, reviewing, training, rewarding
- Enforce Company Standards. i.e., Uniforms, Fleet, Equipment, Facility
- Continuously reviewing branch operations regarding employee performance to determine any issues, recruiting needs, retention matters, training opportunities, etc.
Duties/Responsibilities
- Safety - Ensure that all safety policies of company are enforced. Deliver the message that safety is #1, constantly train, reward good behavior
- Manage Morning Dispatch of crews
- Anticipate and Evaluate Equipment Needs - Manage crew equipment inventory and repair issues
- Onboarding and Training crew persons on proper landscaping practices
- Quality – Work with crews to ensure that The Greenery level of quality is maintained
- Job Start Process- Work with sales and Client Relationship Manager’s to carry out proper new job set up
- Continually reviewing branch performance to increase sales, improve quality assurance measures, and create systems
- Complete internal auditing of files, current systems, financials, and all other matters pertaining to the branch to ensure the branches are operating in the most efficient and safest way possible
- Modify routes based on new work and cancellations. Build production plans on each property to ensure maximum efficiency
- ASPIRE
- Labor Hours - Monitor hours on Work Tickets daily and get with Program Managers to address as needed
- Focus needs to be on consistent trends and balanced with quality of work being performed Initiate Aspire estimate change orders to adjust hour allowances as needed
- Purchase Receipts – review several times a week to receive as needed
- Scheduling – Weekly review of all “open” work tickets and act as needed
- Daily time review and accuracy
- Purchase Receipts
- Work Ticket Scheduling
- Margins review
- Performs other duties as assigned
Required Skills/Abilities
- An effective leader and communicator, with prior management/leadership experience
- Must have a valid driver’s license, be at least 18 years old, and be authorized to work in the United States
Education And Experience
- High school graduate or equivalent desired
- Excellent interpersonal and communication skills a must
Physical Requirements
- Frequently required to drive for short to long distances within assigned territory
- Constantly required to talk, hear, see, sit, stand, and walk
- Must be able to see at close vision, distant vision, peripherally, have depth perception and can adjust focus
- Frequent use of hands to manipulate, handle or feel objects, tools, or controls
- Frequently required to reach, bend, twist, stoop, crouch, climb and balance
- Occasionally required to lift and/or move up to 25 pounds
- Occasionally works with mechanical objects and outside in all weather conditions
- Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals
- Occasionally exposed to loud noise levels
Benefits Offered
- Paid Time Off
- Holiday Pay
- 401K
- Medical
- Dental
- Vision
- Supplemental Insurance (long & short term disability, critical illness, hospital indemnity, life insurance, accident)
- Employee Discount Program
- Service Awards
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
Management and Manufacturing
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