Operations Manager

Onehourpittsburghpa; Naperville (IL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

One Hour Heating & Air Conditioning of Naperville seeks an Operations Manager to oversee daily operations and ensure high-quality service delivery. The ideal candidate will have a Bachelor's degree in Business Administration and 10-15 years of operations management experience, preferably in HVAC. Responsibilities include managing technician scheduling, operational performance monitoring, and budget management. The company values integrity and teamwork, offering a supportive work environment.

Qualifications

• 10-15+ years of experience in operations management, preferably in HVAC.
• Strong leadership skills with a proven track record of team management.
• Proficient in using operational management software and tools.

Responsibilities

• Oversee daily operations to ensure efficiency and high-quality service delivery.
• Manage scheduling, dispatching, and coordination of HVAC technicians.
• Monitor and improve operational performance metrics and KPIs.

Skills

Leadership skills

Communication skills

Analytical skills

Problem-solving skills

Education

Bachelor's degree in Business Administration or related field

Tools

Operational management software

Job description

Benefits:

• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

About the Role:

As the Operations Manager at One Hour Heating & Air Conditioning of Naperville, IL, you'll play a crucial role in overseeing our daily operations, ensuring top‑n‑quality service delivery to our valued customers. Join a dynamic team dedicated to providing exceptional heating and cooling solutions while fostering a positive work environment.

Responsibilities:

• Oversee daily operations to ensure efficiency and high-quality service delivery.
• Manage scheduling, dispatching, and coordination of HVAC technicians.
• Monitor and improve operational performance metrics and KPIs.
• Develop and implement training programs for staff to enhance skills.
• Collaborate with sales and marketing teams to align operational goals.
• Handle customer inquiries and resolve any service‑related issues promptly.
• Ensure compliance with safety regulations and company policies.
• Prepare and manage budgets, forecasts, and financial reports.

Requirements:

• Bachelor's degree in Business Administration or related field preferred.
• Desired 10‑15+ years of experience in operations management, preferably in HVAC.
• Strong leadership skills with a proven track record of team management.
• Excellent communication and interpersonal skills.
• Proficient in using operational management software and tools.
• Ability to analyze data and make informed decisions.
• Strong problem‑solving skills and attention to detail.
• Valid driver's license and clean driving record.

About Us:

One Hour Heating & Air Conditioning of Naperville, IL has been serving the community for over a decade, providing reliable and efficient HVAC solutions. Our commitment to customer satisfaction and employee development makes us a trusted choice for both clients and team members alike. Join us and be part of a company that values integrity, innovation, and teamwork.