Operations Manager

Old Dominion Freight Line; Little Rock (AR); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health benefits

401k retirement plan with companymatch

Life Insurance

Disability insurance

Tuition reimbursement

Job summary

Old Dominion Freight Line is seeking an Operations Manager to guide and direct supervisors and staff, ensuring efficient daily operations and effective load planning. The role includes hiring hourly staff, coordinating dock and driver activities, and driving claims prevention and training initiatives.

Prospects will lead safety discussions, monitor performance, and strive to meet company goals while fostering OD's Family Spirit and growth opportunities within 250+ service centers.

Qualifications

• Must have a high school diploma or equivalent.
• Bachelor’s degree preferred.
• At least 5 years of experience in driver supervision or operations.
• Working knowledge of DOT regulations and related safety practices.

Responsibilities

• Staff to goal to meet workload volume and service targets.
• Provide direct leadership to service center supervisory staff.
• Manage daily operations and ensure maximum service center efficiency.
• Focus on load plans from origin and monitor cause and effect.
• Conduct safety and claims meetings with all staff.
• Develop and coach service center staff for growth.
• Achieve and maintain company and service center goals.
• Monitor supervisor performance and provide feedback.

Skills

Leadership

Communication

Interpersonal skills

Safety awareness

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

AS400

Microsoft Office

DYMS

BLU systems

Job description

Full job description

Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work‑life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success.

At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider. Old Dominion Freight Line is currently recruiting for an Operations Manager to join our OD Family Culture. Our manager will successfully direct and manage supervisors and all other staff and crew to productively handle work load. Responsible for hiring of hourly employees, dock, and drivers. On‑going processing of claims prevention and training. Responsible for scheduling of, direction of, and preparing for monthly dock and driver meetings. Accountable for daily monitoring of production, load average, and the overall service and efficiency of the shift they are assigned to.

Responsibilities

• Staff to goal to meet volume of workload
• Provide direct leadership to service center supervisory staff
• Manage daily operations and ensure maximum service center efficiency
• Focus on load plans from origin, monitoring cause and effect
• Conduct safety and claims meetings with all staff
• Work continually to develop and improve service center staff
• Achieve and maintain goals set by the company and Service Center Manager
• Monitor results of each supervisor and provide feedback and coaching as needed
• Track and verify service center maintenance is completed

Qualifications

• High school diploma or equivalent required
• Bachelor’s degree preferred
• 5 years working experience as a driver supervisor or in operations
• Working knowledge of AS400, Microsoft Office, DYMS and BLU systems
• Knowledge of general DOT regulations
• Good verbal and written communication skills
• Strong interpersonal skills

Working Days: Monday, Tuesday, Wednesday, Thursday, Friday

Working Shift: PM

Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.

Join the OD Family Today!

As a Full Time member of our Family, you and your family are eligible to receive:

• Great Health Benefits including a Zero premium medical plan for employee only coverage
• Short Term & Long Term Disability
• Flex Spending Accounts
• 401k Retirement plan with company match and additional company annual discretionary match opportunity
• Life Insurance
• Wellness Program
• Tuition Reimbursement for Drivers and Technicians
• Training and growth opportunities to build a career
• We prioritize our OD family of employees
• Ability to advance through our promote from within philosophy
• National Career Opportunities Available at our 250+ service centers

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).