Operations Supervisor

Old Dominion Freight Line, Inc.; Saint Joseph (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401k retirement plan

Tuition reimbursement

Training and growth opportunities

Job summary

Old Dominion Freight Line in Saint Joseph, MO is seeking an Operations Supervisor to lead a shift in our service center, ensuring safety, quality and on-time delivery while coaching a team.

You will monitor performance, coordinate shifts, use AS400/BLU systems, and drive continuous improvement. A strong foundation in transportation operations and people leadership is required.

Qualifications

• High School Diploma or equivalent; some college preferred.
• 2 years of operations experience, supervisory experience preferred.
• Working knowledge of AS400 and Microsoft Office.
• Strong verbal and written communication and interpersonal skills.
• Bachelor’s degree preferred.

Responsibilities

• Oversee a shift or section in a service center, meeting safety, quality and efficiency standards.
• Lead, coach and develop staff to achieve daily/weekly objectives.
• Monitor safety, training and housekeeping to maintain compliance.
• Coordinate pickups/deliveries and ensure customer expectations are met.
• Utilize company systems (AS400, BLU, DYMS) to track freight movement and performance.
• Conduct shift meetings, analyze performance, and drive continuous improvement.

Skills

Interpersonal skills

Verbal communication

Written communication

Team leadership

Education

High school diploma or equivalent

Some college

Bachelor's degree preferred

Tools

AS400

Microsoft Office

Job description

At Old Dominion, we don't just move freight— we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD. Take the next step in your career with a leadership role that puts you at the heart of a fast-paced, dynamic environment. As an Operations Supervisor at Old Dominion Freight Line, you’ll play a key role in keeping our operations running smoothly, leading a dedicated team, ensuring efficiency, and delivering top-tier service. This is more than just a management position; it’s an opportunity to inspire, problem-solve, and drive success every day. With a strong focus on training and career development, we’ll equip you with the tools to grow as a leader.

Old Dominion Freight Line is currently recruiting for an Operations Supervisor. Our Supervisor will be responsible for managing a shift or section in a service center while maintaining and achieving the department/shift and service center and/or company standards for safety, quality, efficiency, cost, service and delivery, training and development and housekeeping.

Responsibilities:

• Monitors and evaluates the safety of each employee daily, trains on safety processes as needed
• Monitors and evaluates the safe and efficient planning, loading and unloading process of freight throughout the shift
• Monitors, evaluates, and teaches employees safe lifting techniques as well as uses safe lifting as needed throughout the day
• Monitor and maintain housekeeping within the shift to ensure safety and productivity
• Manages, assigns and supervises pickups and deliveries to employees in the area to ensure proper utilization and development of employees, equipment, loading and unloading while meeting OD and customer expectations
• Closely works with the Service Center management to ensure alignment in meeting daily/weekly/monthly and yearly business objectives
• Provide instruction, analyses, suggestions and ideas for the improvement of operations within the shift, department and facility
• Provides positive and constructive feedback to employees on a continual basis regarding ROI, MPH, stops per hour, return shipments, missed shipments, delivery/pick up errors, overall productivity, etc.
• Conducts daily inspections to ensure compliance with local state, federal safety regulations, as well as OSHA compliance, and DOT compliance
• Ensures that 100% of trailers are loaded correctly to ensure safe transport of freight are being used
• Strive for continuous improvement in all areas of service center operations
• Operates AS400 system, BLU system, DYMS and any other computer/internal freight monitoring systems used within the company to monitor freight movement
• Complete forklift job training knowledge and uses a forklift as necessary within the service center
• Conducts daily shift meetings
• Makes quick and informed decisions based on the volume levels and communicates schedule to affected employees
• Inspects working conditions of tools and equipment needed for safe operation within the area and directs the correction of any improper or adverse condition that exists
• Comprehends and ensures compliance with company and government regulations
• Works assigned shift/s as needed, must be available to work depending upon customer pick up and delivery schedules.
• Uses OD’s proprietary technology system permitting consistent monitoring of shipment locations as freight moves through the various terminals while communicating continuously throughout the day with associates, customers and team members verbally and through other computer operating systems
• Complete the various company and government forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, inter-terminal movement forms (ITM's) and exception forms.
• Responsible for staff within department including hiring and disciplinary action

Qualifications:

• High School Diploma or equivalent. Some college preferred.
• 2 years of experience with operations, preferably in the transportation industry.
• Supervisory experience preferred
• Working knowledge of AS400 and Microsoft Office
• Good verbal and written communication skills
• Strong interpersonal skills
• Bachelor’s degree preferred
• Strong interpersonal skills

Working Days:

Monday,Tuesday,Wednesday,Thursday,Friday,

Working Shift:

Evening. Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.

Join the OD Family Today!

As a Full Time member of our Family, you and your family are eligible to receive:

• Great Health Benefits including a Zero premium medical plan for employee only coverage
• Vision & Dental
• Short Term & Long Term Disability
• Flex Spending Accounts
• 401k Retirement plan with company match and additional company annual discretionary match opportunity
• Life Insurance
• Wellness Program
• Tuition Reimbursement for Drivers and Technicians
• Training and growth opportunities to build a career

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

Welcome to Old Dominion. If you are looking for a new career with the best LTL (Less-than-Truckload) carrier in the industry you’ve come to the right place. Many companies tout their family atmosphere, but at OD it truly is a reality. We’ve grown from our humble beginnings of a single truck and one route in 1934 started by Earl and Lillian Congdon to a company of over 23,000 employees. At OD we strive daily to keep the family spirit alive and help the world keep promises.