Operations Manager

Southern Home Group - Keller Williams Signature; Knoxville (TN); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Base salary between $65,000 – $75,000

Bonus potential

Paid time off

Job summary

A leading real estate organization in Knoxville is seeking a Director of Operations who will own the operational processes and enhance efficiency. The ideal candidate loves clarity, structure, and documentation, and seeks to lead rather than support. Responsibilities include developing scalable systems and ensuring exceptional client experiences while managing day-to-day operations. Compensation includes a base salary ranging from $65,000 to $75,000, along with bonus potential and paid time off.

Qualifications

• Proven leadership skills in a fast-paced environment.
• Ability to identify inefficiencies and propose solutions.
• Strong focus on clarity and accountability.

Responsibilities

• Take ownership of all operational processes.
• Develop and implement systems that enhance business scalability.
• Ensure exceptional client experiences through effective management.

Skills

Leadership

Process improvement

Documentation

System building

Job description

Overview

This is not an assistant role. This is not a “figure it out as you go” job. This is the operational heartbeat of a high‑performing real estate organization.

We are a growth‑driven real estate team in Knoxville, TN, built on one belief: There is a smarter way to do this business.

• We win because of strong systems.
• We grow because of high standards.
• We retain clients because of exceptional experience.
• Now we’re ready for the right leader to take the operational engine to the next level.

Mission

• As our Director of Operations, you will take ownership of everything that happens behind the scenes and make it world‑class.
• You see inefficiencies before others feel them.
• You love clarity, structure, documentation, and accountability.
• You build systems that scale.
• You finish what you start.
• You don’t want to be “support.”
• You want to lead operations.

Compensation

• Base Salary: $65,000 – $75,000
• Bonus potential
• Paid time off