Operations Manager

Booz Allen Hamilton; Kansas; On-site; USD 78,000 - 176,000; Full time

Benefits offered by this job

Health benefits

401(k) / retirement support

Paid leave and professional dev

Tuition assistance

Work-life programs

Job summary

Booz Allen Hamilton is seeking an Operations Manager to analyze client processes, design data-driven improvements, and lead cross-functional teams across training and capability demonstrations.

You will develop schedules, track metrics, and brief senior leadership while coordinating with partners and managing DoD-compliant budgets and procurement.

Qualifications

• 8+ years in government contracting and program or financial management.
• 5+ years of DoD experience in contract execution decisions.
• Experience with quality control or assurance for training and service delivery.
• Experience with full-spectrum cost management, ODC tracking, and monthly cost reporting.

Responsibilities

• Develop and maintain integrated master schedules for training exercises, workshops, and capability demonstrations.
• Coordinate cross-functional teams, including instructional designers, logistics specialists, and subject-matter experts.
• Track program metrics, prepare status reports, and brief senior leadership on performance and risk.
• Manage budget forecasting, expense tracking, and reconciliation in compliance with DoD financial regulations.
• Identify operational risks, implement mitigation strategies, and update the program risk register.
• Facilitate procurement of training materials, facilities, and contractor support, ensuring contract deliverables are met.
• Lead continuous process improvement initiatives to optimize resource use and streamline PMO workflows.
• Serve as primary liaison to external partners such as training centers, service branches, or industry to align program objectives.

Skills

Root cause analysis

SIPOC charts

Fishbone diagrams

FMEA

Trend analysis

Future state models

Education

Bachelor’s degree

Tools

Microsoft Office

Deltek Costpoint

SAP

Job description

Operations Manager

The Opportunity: When an organization has multiple moving parts in its processes, it can be difficult to critically examine them. To be more efficient and effective, it needs a business process specialist to learn its business and mission end-to-end and provide ways to change for the better. That’s why we need you, an experienced business process specialist who knows how to analyze every aspect of your customer’s operations and give them the steps to improve their process. As the Operations Manager on our team, you’ll analyze your client’s current operating environment and identify areas for improvement. You’ll facilitate discussions with leadership and support staff to help refine the client’s definition of success and identify current frustrations. You’ll design data collection plans, facilitate workshops, and communicate your research and illustrative analysis using root cause analysis, SIPOC charts, fishbone diagrams, failure mode effect analyses, trend analysis, and future state models to help establish understanding and agreement from key stakeholders. Work with us as we help the client evolve.

What You’ll Work On:

• Develop and maintain integrated master schedules for training exercises, workshops, and capability demonstrations.
• Coordinate cross-functional teams, including instructional designers, logistics specialists, and subject-matter experts.
• Track program metrics, prepare status reports, and brief senior leadership on performance and risk.
• Manage budget forecasting, expense tracking, and reconciliation in compliance with DoD financial regulations.
• Identify operational risks, implement mitigation strategies, and update the program risk register.
• Facilitate procurement of training materials, facilities, and contractor support, ensuring contract deliverables are met.
• Lead continuous process improvement initiatives to optimize resource use and streamline PMO workflows.
• Serve as primary liaison to external partners such as training centers, service branches, or industry to align program objectives.

You Have:

• 8+ years of experience in government contracting and program or financial management roles
• 5+ years of experience with the DoD Experience making contract-execution decisions in a government office environment
• Experience with quality control or assurance frameworks for training and service delivery
• Experience with full-spectrum cost management, ODC tracking, and monthly cost-report preparation
• Experience with Service Contract Reporting (SCR) via SAM.gov and generating Estimate at Completion forecasts
• Experience negotiating and administering data rights under FAR and DFARS
• Experience with Microsoft Office and contract management systems such as Deltek Costpoint or SAP
• Secret clearance
• Bachelor’s degree

Nice If You Have:

• Possession of excellent stakeholder management, briefing, and communication skills

Compensation

Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care.

Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values.

Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits.

We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.

The projected compensation range for this position is $77,500.00 to $176,000.00 (annualized USD).

The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees.

This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.
• Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Know Your Rights Poster Accommodations

Applicants who need a reasonable accommodation for any part of the application, hiring, or employment process because of a disability, a sincerely held religious belief, practice, or observance, or as otherwise required by applicable law should contact the Booz Allen Help Desk by calling 1-877-927-8278 or sending an email to [e-mail]. We will review requests on an individualized basis and provide reasonable accommodations consistent with applicable law.

Data Privacy

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