Manager in Training

Stars and Strikes Family Entertainment Centers; Augusta (GA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health & 401k Benefits

Paid Time Off

Free bowling, laser tag & gameplay

Job summary

Stars and Strikes Family Entertainment Center in Augusta, GA is seeking a Manager in Training for a high-volume, fast-paced environment. This entry-level role includes extensive training across all departments to prepare you to assume future management positions within our centers.

The ideal candidate is energetic, has a solid work ethic, and delivers superior guest service. Hospitality and/or Food & Beverage experience is preferred, and weekend/night/holiday availability is required.

Qualifications

• Entry-level role with extensive cross-department training to prepare for management positions.

Responsibilities

• Create a FUN atmosphere for guests
• Identify and resolve guest experience issues
• Assist in location operations and training validation
• Serve as Manager on Duty as needed
• Oversee quality of inventories and delivery check-ins

Skills

Guest service

Willingness to learn

Team leadership potential

Job description

Stars and Strikes Family Entertainment Center is seeking a Manager who is ready to be part of a high-volume, fast-paced Entertainment Center!

The ideal candidate will be an energetic, driven individual with a solid work ethic, positive attitude, and superior guest service skills. This role as a Manager in Training is an entry level role where we will prepare you to take on any management position within our centers.

This position will be going through extensive training in all departments to fully learn all aspects of our business. Our goal is to have you ready to jump in at any time to the next level.

Why Join Our Team?

• We are a family-owned business and consider our team members part of our family
• We equip team members to achieve their career dreams at Stars and Strikes and provide training to do so
• With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
• We encourage team members to have fun while they work
• We provide opportunities for all team members to give back to the community
• We are a community who live out our core values:
• Respect at All Times
• Listen to Others
• Exceptional Guest Service
• Sharing in Success
• Dedicated to Fun
• Cleanliness Focused
• We Give Back

What We’re Looking For

• Work Ethic and a Strong Willingness to learn
• Friendly, outgoing and professional demeanor
• Experience in Hospitality and/or Food & Beverage is preferred
• Must be able to work weekends, nights and holidays

Core Competencies

• People Leader: Develop Team Members, Navigate Chaos, Motivate Others, Thrive in Ambiguity, Cultivate Exceptional Guest Experiences
• Operations Expert: Problem-Solver, Cleanliness Focused, Takes the Initiative, Floor Management Experience, Budget Proficiency, Passion for Hospitality

Key Responsibilities

• Ensure a “FUN” atmosphere
• Identify & Resolve Issues Impacting Guest Experience
• Cleaning of Location
• Compliance and Training Validation

Additional Duties

• Act as Manager on Duty
• Report Product/Service Issues
• Quality of Inventories
• Delivery Check-ins

Perks We Offer

• Health & 401k Benefits
• Paid Time Off
• Free bowling, laser tag & gameplay!

Stars and Strikes is an Equal Opportunity Employer.