Operations Manager

RSC Holdings Inc.; Iowa City, Northern (IA, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Oppr.

Additional Vacation

Buy Up Program (US Only)

Early Wage Access through Payactiv (US

Hourly Only

Paid Sick Leave

Job summary

United Rentals is seeking an Operations Manager of Flooring and Facility Solutions (FFS) to lead a new business unit and coordinate white-glove service for maintenance and restoration customers.

You'll partner with the District Manager to ensure safety, training, and world-class service, while directing FFS sales efforts and overseeing staff across locations. This role emphasizes leadership, compliance, and customer satisfaction.

Qualifications

• High School diploma; Bachelor's degree preferred.
• 3+ years of sales and operational experience.
• Basic knowledge of the construction rental equipment industry or related.
• Strong motivational and leadership skills.
• Superior customer service, teamwork and verbal/written communication skills.
• Proficient in Microsoft Office (particularly Excel).
• Valid driver's license with an acceptable record.

Responsibilities

• Support District Manager in achieving financial objectives.
• Assist the District Manager in ensuring compliance with all company policies.
• Oversee sales efforts and business initiatives.
• Responsible for performance management of direct staff including FFS Outside Sales Representative, Mechanics and other staff as applicable.
• Motivate, coach and train personnel.
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication.
• Other duties assigned as needed.

Skills

Leadership

Sales experience

Operations management

Customer service

Microsoft Excel

Driver's license

Education

Bachelor's degree preferred

High School diploma

Tools

Microsoft Office

Job description

Great company. Great people. Great opportunities. If you would like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As Operations Manager of Flooring and Facility Solutions (FFS) at United Rentals, you will leverage your leadership skills to build a new business from the ground up, coordinating and directing the delivery of “white glove” service to facility maintenance and restoration customers.

By working closely with the District Manager, you will ensure safety, equipment training, world-class customer service and standard process compliance to ensure effective and efficient operations.

Partnering with the district sales team, you will be responsible for overseeing FFS sales efforts. All FFS location staff will report to you.

What you’ll do:

• Support District Manager in implementing actions to achieve financial objectives
• Assist the District Manager in ensuring compliance with all company policies
• Oversee sales efforts and business initiatives
• Responsible for performance management of direct staff including FFS Outside Sales Representative, Mechanics and other staff as applicable
• Motivate, coach and train personnel
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
• Other duties assigned as needed

Requirements:

• High School diploma; Bachelor's degree preferred
• 3+ years of sales and operational experience
• Basic knowledge of the construction rental equipment industry or related
• Strong motivational and leadership skills
• Superior customer service, teamwork and verbal/written communication skills
• Proficient in Microsoft Office (particularly Excel)
• Valid driver's license with an acceptable record

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people – That’s why we offer best-in-class benefits and perks that will support you and your family.

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation
• Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave

An inclusive and welcoming culture Explore our comprehensive U.S. benefit offerings For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

Founded in 1997, United Rentals is the largest equipment rental company in the world, with an integrated network of rental locations in North America, Europe, Australia and New Zealand. In North America, the company operates in 49 states, every Canadian province and Puerto Rico.