Operations Manager

PrideNow; Indianapolis (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

PrideNow is seeking a Transportation & Logistics Supervisor to oversee the timely, compliant, and secure movement of materials, products, and medical samples across the supply chain. You will lead daily transportation operations, ensure product integrity, and support continuous improvement within a global logistics framework.

The ideal candidate has 3+ years in logistics or supply chain, strong leadership, and a commitment to quality, safety, and regulatory compliance.

Qualifications

• Bachelor's degree in supply chain management or related field.
• Minimum of 3 years in logistics, transportation, or supply chain.
• Understanding of transportation operations and distribution processes.
• Experience with transportation tracking systems and operational reporting.
• Knowledge of regulatory, quality, and safety requirements in logistics.

Responsibilities

• Supervise movement of materials, products, and medical samples across the supply chain.
• Prepare Master Air Way Bill and bookings for export/import.
• File Shipper's Export Declarations and related documents.
• Lead day-to-day transportation and logistics operations for reliability and continuity.
• Ensure compliance with regulatory, safety, and handling requirements.
• Identify process improvements to enhance efficiency and cost-effectiveness.

Skills

Leadership

Communication

Problem solving

Organizational skills

Regulatory compliance

Microsoft Office

Education

Bachelor's degree in supply chain management

Tools

Transportation tracking systems

Logistics metrics tools

Microsoft Office Suite

Job description

We are seeking a Transportation & Logistics Supervisor to oversee the timely, compliant, and secure movement of materials, products, and medical samples throughout the supply chain. This role is responsible for leading daily transportation operations, ensuring product integrity, maintaining supply continuity, and supporting operational excellence across suppliers, manufacturers, warehouses, clinical sites, customers, and patients.

The ideal candidate will have experience in logistics, transportation, or supply chain operations, along with strong leadership skills and a commitment to quality, safety, and regulatory compliance.

Key Responsibilities

Supervise the movement of materials, products, and medical samples across the supply chain network.

Import & Export Experience

Preparing Master Air Way Bill for shipment.

Bookings for shipments that required this prior to export.

Filing SED for required shipments.

Air Import/Export experience preferred airways bills

Full understanding of the importance of Cold Chain Management

Prepare Bill of Lading (Domestic and International shipments by Air and Truck)

Secure cargo space by booking via Telecomm, web, e-mail, etc.)

File Shipper’s Export Declarations for high valued shipments

Pre-screen cargo for export where applicable

Monitor, respond to and action follow up notes in a timely manner

Monitor, respond to and action personal and group email accounts in a timely manner

Monitor all “On-Hold” shipments for export and/or delivery approval

Monitor and update the Outbound Flight Monitor

Proficiency in Cold Chain Management which will include but not limited to

Gel Pack/Packaging preparation

Gel Pack/Packaging configuration

Ability to lift between 25–70 lbs

Lead day-to-day transportation and logistics operations to ensure service reliability and supply continuity.

Coordinate transportation activities, distribution flows, and service execution to meet business and customer requirements.

Manage transportation resources and tracking systems to improve visibility, traceability, and operational control.

Monitor transportation performance, asset utilization, and shipment tracking data.

Resolve routine operational issues and support daily logistics decision-making.

Ensure compliance with all applicable regulatory, quality, safety, and handling requirements.

Maintain product integrity and chain-of-custody standards throughout transportation activities.

Identify and recommend process, system, and vendor improvements to enhance efficiency, scalability, and cost effectiveness.

Support cost management initiatives while maintaining service levels and operational standards.

Lead team performance, provide coaching and development opportunities, and align workloads to support business priorities.

Foster a culture of continuous improvement, accountability, and operational excellence.

Required Qualifications

Bachelor’s degree in supply chain management, Logistics, Operations Management, Business Administration, Engineering, Life Sciences, or a related field; or equivalent combination of education and experience.

Minimum of 3 years of experience in logistics, transportation, supply chain, distribution, or a related field.

Strong understanding of transportation operations, distribution processes, and supply chain principles.

Experience working with transportation tracking systems, logistics metrics, and operational reporting.

Knowledge of regulatory, quality, and safety requirements within logistics and transportation environments.

Excellent communication, problem-solving, organizational, and leadership skills.

Preferred Qualifications

Minimum of 3 plus years of supervisory or management experience.

Professional certification such as:

Certified Supply Chain Professional (CSCP)

Certified Logistics, Transportation and Distribution (CLTD)

Certified in Planning and Inventory Management (CPIM)

Knowledge of reimbursement, patient assistance programs, operational processes, and database systems.

Strong leadership, coaching, and employee development skills.

Excellent interpersonal and relationship-building abilities.

Strong organizational skills with exceptional attention to detail.

Effective verbal and written communication skills.

Proficiency in Microsoft Office Suite.

Ability to manage multiple priorities and projects simultaneously.

Healthcare research and analytical skills.

Strong problem-solving and conflict-resolution abilities.

Ability to appropriately escalation issues and communicate risks to leadership.

Experience analyzing data, identifying trends, and recommending process improvements.

Work Environment & Physical Requirements

Primarily will be working in the warehouse during training and live work with a mix of office-based, quiet work environment.

Significant computer use (75% or more of the workday).

Ability to perform sedentary work including typing, reaching, speaking, hearing, and repetitive motions.

Required to stand and walk periodically throughout the day.

Ability to manage stress and adapt to changing business needs.

ABOUT US:

PrideNow is Pride Global’s light industrial staffing organization, a distinguished division within the Pride Global umbrella.

Aligned with the overarching mission of Pride Global, we specialize in delivering top-tier human resources and workforce solutions to the light industrial industry. Leveraging the strength of our global network, PrideNow is dedicated to empowering diversity, ensuring compliance, and driving unparalleled success for businesses. As part of the Pride Global family, we bring forth a commitment to excellence and a comprehensive approach to meeting the unique staffing needs of our clients worldwide. Welcome to PrideNow, where our local expertise seamlessly integrates into the global excellence of Pride Global, shaping a future of dynamic workforce solutions.

BENEFITS DISCLOSURE:

Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

EEO STATEMENT:

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

PrideGlobal and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodation:

We are committed to providing reasonable accommodation for applicants and employees with disabilities. If you require reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates:

Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.