Operations Manager

坍; Indianapolis (IN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated leader to manage and mentor drivers and helpers. This role focuses on onboarding, coaching, and performance management, ensuring that all front-line employees have the support they need. You'll spend most of your time in the field, building relationships and fostering a culture of safety and excellence. With a commitment to sustainability and innovation, this company offers a competitive compensation package and a chance to make a significant impact in the environmental solutions sector. If you're passionate about leadership and employee development, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Match

Paid Vacation

Personal Days

Short Term Disability

Stock Purchase Plan

Qualifications

• Experience in driver management or supervision is essential.
• Must have a valid Driver's License and be legally eligible to work.

Responsibilities

• Onboard and support new frontline employees for daily duties.
• Conduct performance management and root cause investigations.

Skills

Driver Management

Leadership

Coaching

Performance Management

Education

Associate's Degree

High School Diploma

Job description

Job Description

I. Job Summary

This role is responsible for onboarding, developing, coaching, mentoring, and performance management of all drivers and helpers. Establishes and maintains positive relationships with all front-line employees. The role involves spending the majority of the day in the field with front-line employees.

Preferred Experience and Qualifications:

• Previous driver management or supervision
• Previous CDL driver management or supervision
• Leadership experience
• Current or previous CDL

II. Essential Duties And Responsibilities

• Onboarding: Ensure new frontline employees have tools, instructions, and feedback for successful daily duties. Meet with new employees daily for consistent communication and support.
• Developing: Provide timely and consistent feedback. Review best practices to enhance performance. Support employees' career goals.
• Coaching: Identify improvement opportunities and collaborate to ensure success. Practice and seek feedback on coaching conversations.
• Mentoring: Lead by example to prioritize safety and teach the WM Way.
• Performance Management: Conduct root cause investigations for injuries and incidents. Maintain records for regulatory compliance. Review and audit route operation documentation daily. Visit customer sites to evaluate and resolve safety issues.

III. Qualifications

• Associate's Degree or equivalent experience; or High School Diploma with two years relevant work experience.
• Successful completion of the WM Route Manager Trainee program.
• Must be at least 18 years old and legally eligible to work.
• Valid Driver's License.

IV. Physical Requirements

• This job operates in both office and field environments, requiring standard office equipment use.

Benefits

WM offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, Stock Purchase Plan, 401K match, Paid Vacation, Holidays, and Personal Days. Benefits may vary by site.

If interested, please click Apply.

About Us

WM (WM.com) is North America’s largest environmental solutions provider, offering waste collection, recycling, and disposal services. Based in Houston, Texas, WM is committed to sustainability and innovation, with extensive infrastructure in recycling, organics, and renewable energy. WM operates the largest disposal network and collection fleet in North America, including nearly 11,000 natural gas trucks.

Equal Employment Opportunity

WM provides equal employment opportunities to all applicants and employees, without discrimination based on race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected characteristics. Accommodations are available upon request.

About The Team

WM Leaders are vital to our People First culture. We are committed to caring for each other, our customers, communities, and the environment. We lead in sustainability and environmental solutions, helping organizations achieve their sustainability goals and working toward a sustainable tomorrow.