Operations Manager

Universal Logistics Holdings, Inc.; Flint (MI); On-site; USD 70,000 - 95,000; Full time

Job summary

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., seeks a results-driven operations leader for its Flint, MI warehouse. You will oversee 2nd shift warehousing activities, including pick-and-pack, sequencing, and inventory management, while guiding supervisors and hourly staff toward safety, accuracy, and efficiency.

You will build strong customer relationships, analyze performance metrics, and drive continuous improvement across the operation in

Qualifications

• Minimum 3–7 years of leadership in warehousing/logistics/manufacturing or 3PL.
• Proven ability to lead frontline supervisors and large hourly workforces.
• Strong leadership, communication, and employee development skills.
• Experience working with customers and managing operational performance metrics.

Responsibilities

• Lead day-to-day warehouse operations including shipping, receiving, inventory, sequencing, and material flow.
• Provide leadership to supervisors and associates, fostering accountability, safety, and continuous improvement.
• Monitor performance metrics, labor utilization, and inventory accuracy to meet customer expectations.
• Develop supervisors and team members through coaching and performance management.
• Partner with customer representatives to maintain strong relationships and address operational concerns.
• Support workforce planning, staffing, scheduling, and succession planning.
• Identify and implement process improvements to increase efficiency and reduce costs.
• Ensure compliance with policies, safety, quality standards, and customer expectations.
• Manage daily operational reporting and communicate performance to senior leadership.
• Lead problem-solving efforts and support corrective actions to improve performance.

Skills

Leadership experience

Communication skills

Employee development

Problem-solving

Prioritization

Customer relations

Education

Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or related field

Tools

Microsoft Office

Warehouse Management Systems (WMS)

Job description

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third-party logistics (3PL) provider offering customized supply chain solutions across North America. Through experienced leadership, innovative technology, and operational excellence, LINC delivers warehousing, transportation, inventory management, sequencing, and value-added logistics services for some of the world's largest manufacturers.

Our operation is based in Flint, MI, supporting General Motors across multiple warehouse operations focused on pick and pack, sequencing, inventory management, and material flow. We are looking for experienced leaders who enjoy developing teams, driving performance, and building strong customer relationships in a fast-paced environment.

Available Shift

2nd Shift: Monday - Friday | 2:00 PM - 10:30 PM

What You'll Do

• Lead all day-to-day warehouse operations, including shipping, receiving, inventory management, sequencing, and material flow activities.
• Provide leadership and direction to supervisors and warehouse associates while fostering a culture of accountability, safety, and continuous improvement.
• Monitor operational performance, labor utilization, inventory accuracy, and productivity metrics to ensure customer expectations are met.
• Develop supervisors and team members through coaching, performance management, and ongoing employee development.
• Partner with customer representatives to maintain strong working relationships and quickly address operational concerns.
• Support workforce planning, staffing, scheduling, and succession planning initiatives.
• Identify and implement process improvements that increase efficiency, reduce costs, and improve service levels.
• Ensure compliance with company policies, safety requirements, quality standards, and customer expectations.
• Manage daily operational reporting and communicate business performance to senior leadership.
• Lead problem-solving efforts and support corrective actions to improve operational performance.

What We're Looking For

• 3-7 years of leadership experience within warehousing, logistics, manufacturing, automotive, transportation, distribution, or 3PL operations.
• Proven experience managing frontline leaders and large hourly workforces.
• Strong leadership, communication, and employee development skills.
• Experience working directly with customers and managing operational performance metrics.
• Strong problem-solving and decision-making abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with inventory management, labor planning, productivity measurement, and continuous improvement initiatives.
• Proficiency with Microsoft Office and Warehouse Management Systems (WMS).
• Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or a related field preferred but not required.
• Strong work ethic, sense of urgency, and desire to continue growing within operations leadership.