Operations Manager

Excel Hotel Group; Escondido (CA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Vision insurance

401(k)

Dental insurance

Employee discounts

Travel discount program

Opportunity to grow from within

Job summary

Excel Hotel Group is seeking an Operations Manager to oversee day-to-day hotel operations at our Escondido property, focusing on revenue, guest satisfaction, and staff performance.

You will supervise Front Desk, Housekeeping, and Maintenance, implement standards, and coordinate with leadership to maintain quality and efficiency, with a flexible schedule including evenings and weekends. This role requires strong leadership and experience in mid-to-large hotels.

Qualifications

• Requires a minimum of 3 year(s) of supervisory experience.
• This position reports to: General Manager
• Must have experience at properties of similar size and quality.

Responsibilities

• Supervise/manage/oversee Front desk, housekeeping and maintenance.
• Ensure guest and associate satisfaction and efficient hotel operations.
• Position will be required to work a varied schedule that may include evenings, nights, and weekends.
• Implement standards and operating procedures.

Job description

Job Summary

The Operations Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction and efficient hotel operations. The successful candidate will coordinate, direct and manage day-to-day operations for the hotel.

Benefits

• Free uniforms
• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• Dental insurance
• Employee discounts

Benefits/Perks

• Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
• We offer an excellent travel discount program.
• Opportunity to grow, we promote from within

Responsibilities

• Position will be responsible for supervising/managing/overseeing the following departments: Front desk, housekeeping and maintenance
• Ensure guest and associate satisfaction and efficient hotel operations
• Position will be required to work a varied schedule that may include evenings, nights, and weekends.
• Implement standards and operating procedures.

Qualifications

• Requires a minimum of 3 year(s) of supervisory experience.
• This position reports to: General Manager
• Must have experience at properties of similar size and quality.

Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.