Operations Manager

Lotte Group; Denton (TX); On-site; USD 70,000 - 130,000; Full time

Job summary

Lotte Global Logistics is seeking an Operations Manager to lead a team focused on safety, quality, and productivity. This role involves mentoring staff, managing logistics operations, and ensuring customer satisfaction while utilizing analytical skills to drive improvements. The successful candidate will have extensive management experience and be well-versed in logistics processes.

Benefits

401k with company match

Medical, Dental, and Vision

Paid holidays and vacation

Opportunity for internal career advancement

Qualifications

• 7+ years of employee and performance management experience.
• 5+ years of B2C order fulfillment and warehouse operations management experience.
• Proficient in WMS, WCS, and SAP System.

Responsibilities

• Lead and develop salaried and hourly talent.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with support teams to develop plans to meet business objectives.

Skills

Problem-solving skills

Analytical skills

Communication skills

Education

Bachelor’s degree or equivalent

Tools

WMS

WCS

SAP System

Job description

Direct message the job poster from Lotte Global Logistics North America (LGLNA)

About LOTTE Global Logistics

Lotte Global Logistics provides logistics and transportation services. Since 1996, we have expanded into a comprehensive logistics company by accumulating operational know-how on land, sea and in the air. We utilize superior IT services to provide wide-ranging customized logistics services, such as Full Truckload (FTL), Less Than Truckload (LTL), Final Mile/White Glove, Intermodal/Rail/Drayage, Warehouse/Cross Dock, and Freight Forwarding. We plan to further strengthen our capabilities as we grow into a global top-tier logistics company in North America.

SUMMARY

https://lglna.com/

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their teams with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Job Expectations:

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop plans to meet business objectives
• Lift up to 30 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 10 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather
• Work in an environment that is operating 24/7 a year with multiple shifts

Basic Qualifications:

• 7+ years of employee and performance management experience.
• 5+ years of B2C order fulfillment, robotics, and warehouse operations management experience.
• Bachelor’s degree or equivalent, or 7+ years of fulfillment center experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Proficient in WMS, WCS, SAP System

Preferred Qualifications:

• Demonstrated problem-solving skills and analytical skills
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or related field.
• Experience in operating order fulfillment center (B2C) with order picking automation and VAS system
• Experience in handling CGMP Supplements
• Experience in IT and Engineering
• Knowledge and experience in the automated warehouse process
• Communication skill with customers, headquarters, and employees

Opportunity for internal career advancement

401k with company match

Medical, Dental, and Vision

Paid holidays and vacation

Transportation/Trucking/Railroad Logistics & Supply Chain

Employment Type

Full-time

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Transportation, Logistics, Supply Chain and Storage

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