Operations Manager

Clayton Homes (New); Crossville (TN); On-site; USD 85,000 - 110,000; Full time

Job summary

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing and sustainable practices. As an Operations Manager you’ll supervise all phases of the window manufacturing process, working closely with the Production Manager and leaders across teams.

You will lead with safety, develop budgets and objectives, and drive Lean, 6S, Kaizen and process improvements to shorten lead times, reduce costs, and improve quality and customer satisfaction.

Qualifications

• Bachelor’s degree in business/operations or related field.
• Minimum 5–7 years in production/operations management in manufacturing.
• Experience with P&L and budget management is required.
• Experience in window manufacturing or similar is preferred.

Responsibilities

• Provide leadership, coaching, and direction for personnel development.
• Review production performance and identify training opportunities.
• Uphold safety standards and ensure regulatory compliance.
• Develop and monitor budgets and operational objectives.
• Drive Lean manufacturing initiatives to improve quality and lead times.

Skills

Leadership

Communication

Lean Manufacturing

Kaizen

Safety compliance

Education

Bachelor’s Degree in Business/Operations

Tools

MS Office

Job description

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey – building, selling, financing, and insuring homes. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

The Operations Manager is responsible for supervising all phases of the window manufacturing process, working directly with Production Manager, Area Coordinators, Team Leaders, EHS Manager, Materials Manager, Maintenance and TMX Manager.

Specific Duties / Responsibilities:

• Provide sound leadership, coaching, mentoring, and direction for personnel development and employee engagement
• Reviewing production performance and identifying training opportunities of production personnel as necessary
• Be safety minded and ability to put Safety 1st - Ensure compliance with company & occupational health & safety regulations
• Lead by example, setting a positive tone for the organization, creating a motivating work environment and elevating the overall team member experience across functions
• Develop and approve the business’ budget and operational objectives, and monitor performance against same
• Improve production processes for the purpose of improving overall quality, reducing lead-times, and lowering costs of operations by utilizing Lean Manufacturing methods, 6S, Kaizen, Six Sigma, Total Quality Management, etc. applications where necessary
• Establish production objectives & monitor Plant performance to established objectives
• Coordination of the utilization of plant facilities, equipment, materials and production manpower
• Determine the success of the business through leadership, development, and coordination of efforts by the management group – Production, Materials, Sales, HR & Engineering
• Ensure high standards of quality & customer satisfaction
• Establish and monitor overall performance for production and quality standards
• Develop and implement short- and long-range strategies and objectives
• Promoting positive corporate relations with customers
• Identify new materials, processes & technologies which if applied to our business could have a positive impact on our profitability
• Other duties and responsibilities as assigned.

Education/Experience:

• Bachelor’s Degree in Business, Operations, Management, or related field required.
• Minimum 5-7 years’ experience in Production Management, Operations Management in manufacturing environment required.
• Prior experience in Production / Operations for manufactured windows, supply / distribution preferred.
• Prior P & L and commercial responsibility is required.

Qualifications:

• Excellent planning and organizational skills
• Well-developed interpersonal and communication skills at all levels
• Microsoft Word, Excel, as well as strong math skills
• Must be detail-oriented and can multi-task effectively
• Demonstrated adherence to safety protocols
• Ability to adapt quickly and make sound decisions in a changing, fast-paced work environment
• Pass a drug screen and pre-employment physical

Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more. As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members. Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00018 Clayton Supply

The Clayton story began in 1956 with a simple but powerful mission – helping more hardworking families across America achieve homeownership. Clayton is committed to Opening Doors to a Better Life. We are a leading single family, values driven home builder dedicated to attainable housing, sustainable practices, and creating a world class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey building, selling, financing, and insuring homes. Our success is in our team members – join our team and see how you can help us build a better tomorrow. As a shared service, Home Team team members support many functions across the Clayton enterprise. The Home Team includes wellbeing, internal audit, accounting/finance, marketing, legal, campus operations, and more. We believe our strength is our people. That's why we invest in opportunities for our team members to personally and professionally grow. As a leader in modern and attainable housing, Clayton is committed to delivering forward-looking technology solutions. With a dedicated team of over 500 technology professionals, we continue to evolve and innovate, ensuring we remain at the forefront of our industry. Our collaborative and innovative culture encourages team members to grow to their full potential. Our focus on team member experience, development and engagement is paramount, offering career pathing and leadership development opportunities to foster growth and success within our organization. Clayton Home Building Group has more than 12,000 team members across the United States, and built more than 59,000 homes last year. Home Building Group makes the dream of homeownership a reality every single day, delivering quality-built homes at an attainable price. We are dedicated to a world-class team member experience, environmentally responsible building practices and helping provide attainable housing for all. This business unit is comprised of Clayton Manufacturing, Clayton Supply, and Clayton Properties Group. With 2,900+ team members and 400+ Retail locations nationwide, our home consultants create a world-class home buying experience by assisting customers in identifying a floor plan, selecting options, and coordinating the construction process. Clayton Retail sells more than 25,000 homes annually, as we strive to help customers achieve homeownership across America.