Operations Manager

Maxim Healthcare Services, Inc.; Chattanooga, Northern (TN, KY); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Weekly paychecks

Health, dental, vision insurance

401(k) with company match

Profit sharing

Employee discounts

Career advancement

Training & mentorship

Job summary

Maxim Healthcare, Inc. is seeking an experienced Operations Manager in Chattanooga, TN to lead all office operations and drive growth while ensuring quality care. The role emphasizes strategic leadership, healthcare service delivery, and operational excellence.

The position offers a competitive salary range of $75,000–$85,000 with a $25,000 annual bonus potential, comprehensive benefits, and opportunities for professional development within a supportive organization.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, Provider Relations, or Nursing (BSN preferred).
• Minimum 2 years of experience in health service administration or public health/home health nursing preferred.
• Minimum 1 year of supervisory or administrative experience in home health care preferred.
• Knowledge of home care requirements and third-party reimbursement.
• Fluency in English required.

Responsibilities

• Oversee fiscal planning, budgeting, and cost control to ensure staffing and resources.
• Proactively sell Maxim’s full range of services to clients, customers, and healthcare facilities.
• Build strong relationships with patients, referral sources, and healthcare professionals.
• Create and execute strategic business development plans.
• Develop and lead recruitment strategies for the office.
• Establish and maintain an ongoing Quality Improvement Program.
• Implement process improvements to enhance operational efficiency.
• Promote and ensure attainment of clinical and operational metrics.
• Oversee hiring, onboarding, and compliance for qualified personnel.
• Manage patient care from referral through discharge in compliance with regulations.
• Provide ongoing development and growth opportunities for team members.

Skills

Strong communication

Leadership

Fluency in English

Microsoft Office proficiency

Education

Bachelor's degree in Business/related field

Tools

Microsoft Office

Job description

Operations Manager
Location:Chattanooga, TN
Salary Range:$75,000 – $85,000 annually +$25,000 Annual Bonus Potential

Lead Operations. Drive Growth. Ensure Quality Care.

Maxim Healthcare is seeking an experiencedOperations Managerto manage and lead the complete operations within the office. This role is ideal for a strategic leader passionate about healthcare services, quality improvement, and operational excellence.

Why You’ll Love This Role:

• Competitive Pay & Weekly Paychecks:Reliable compensation you can count on
• Comprehensive Benefits:Health, dental, vision, and life insurance
• Retirement Planning:401(k) savings plan with company matching
• Employee Discounts:Access to hundreds of nationwide vendor discounts
• Recognition & Rewards:Be celebrated through our awards and recognition programs
• Career Advancement:Opportunities to grow within a supportive organization
• Training & Mentorship:Benefit from structured onboarding and ongoing development

Key Responsibilities:

• Oversee fiscal planning, budgeting, and cost control to ensure adequate staffing and resources
• Proactively sell Maxim’s full range of services to clients, customers, and healthcare facilities
• Build strong relationships with patients, referral sources, and healthcare professionals
• Create and execute strategic business development plans
• Develop and lead recruitment strategies for the office
• Establish and maintain an ongoing Quality Improvement Program
• Implement process improvements to enhance operational efficiency
• Promote and ensure attainment of clinical and operational metrics
• Oversee hiring, onboarding, and compliance for qualified personnel
• Manage patient care from referral through discharge in compliance with regulations
• Provide ongoing development and growth opportunities for team members

Qualifications:

• Bachelor’s degree in Business, Marketing, Communications, Provider Relations, or Nursing (BSN preferred)
• Minimum 2 years of experience in health service administration or public health/home health nursing preferred
• Minimum 1 year of supervisory or administrative experience in home health care preferred
• Knowledge of home care requirements and third-party reimbursement
• Strong communication and leadership skills
• Proficiency in Microsoft Office Suite (Word, Excel)
• Must meet all federal, state, and local requirements
• Fluency in English required

Maxim Benefits:

Health and Wellness
Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program

Retirement and Financial Security:
Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits

Lifestyle Benefits:
Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program

*Benefit eligibility is dependent on employment status.

About Maxim Healthcare

Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.

Maxim Healthcare, Inc. (“Maxim”) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.