Operations Manager

Monterrey Tile Company; Chandler (AZ); On-site; USD 85,500 - 104,500; Full time

Benefits offered by this job

Vacation

Sick leave

Holiday pay

Company paid medical premiums

Dental and vision insurance

Life insurance

Long-term disability

Job summary

Monterrey Tile Company is seeking an experienced Operations Manager to lead and support multiple departments in Chandler, AZ. The ideal candidate will have over 10 years of warehouse management experience and a proven ability to drive operational efficiency and maintain safety standards.

This full-time role involves overseeing daily performance, implementing improvements, and ensuring a positive work environment. Benefits include a competitive salary of $95,000 annually and an excellent benefits package.

Qualifications

• Minimum of 10 years of previous warehouse management experience.
• Strong record of successful distribution and logistics management.
• Proven ability to manage staff across multiple departments.
• Exceptional communication skills and strong decision-making abilities.

Responsibilities

• Oversee and drive the daily performance of multiple warehouse departments.
• Implement strategic process improvement initiatives to optimize warehouse efficiency.
• Manage facility maintenance and overall warehouse appearance.
• Ensure a zero-accident culture by enforcing safety policies.

Skills

Warehouse management

Process improvement

Communication skills

Microsoft Office

Job description

Monterrey Tile, a leader in the tile and stone industry, is looking for an experienced and hands‑on OPERATIONS MANAGER to oversee, lead and support multiple departments.

In this role, you will be the driving force behind our facility, responsible for maintaining a safe, positive, and engaging work environment. You will balance high‑level business strategy with daily warehouse management to drive sales growth and ensure an optimal customer experience.

Key Responsibilities

Warehouse & Logistics Operations

• Oversee and drive the daily performance of multiple warehouse departments, ensuring seamless end‑to‑end operational flow.
• Implement strategic process improvement initiatives to optimize warehouse layout, distribution, and logistics efficiency.
• Manage facility maintenance, upkeep, and overall warehouse appearance to meet strict organizational standards.
• Audit and resolve equipment issues, specifically forklift maintenance and daily inspection compliance.
• Ensure all warehouse departments are adequately staffed and have the proper tools, technology, and equipment to complete their jobs.
• Maintain a zero‑accident culture by enforcing company policies, promptly correcting unsafe conditions, and promoting peer‑to‑peer safety.
• Ensure strict compliance with all facility safety regulations, material handling procedures, and storage guidelines.
• Manage physical demands of the role, routinely operating and leading teams in outdoor elements and handling heavy materials up to 75 lbs.

Financial Performance & Business Acumen

• Demonstrate strong business sense by controlling department expenses and maximizing profit margins.
• Monitor inventory accuracy, resource allocation, and labor costs to minimize waste.
• Utilize Microsoft Office and warehouse metrics to track, analyze, and report on operational performance.

Leadership & Team Accountability

• Provide direct guidance to department leads, ensuring consistent administration of company policies, standards, and steps of service.
• Hold teams accountable to high service standards to deliver an optimal experience for internal and external customers.
• Partner with HR and the General Manager to resolve employee relations issues, handle scheduling, and conduct 90‑day and annual evaluations.
• Promote a free flow of information, collaborative ideas, and positive attitude across all managed departments.

Qualifications & Requirements

• Minimum of 10 years of previous warehouse management experience. A strong record of successful distribution and logistics management.
• Must be able to actively walk and oversee a large 3‑acre facility/yard footprint, work comfortably in outdoor weather elements, and safely lift/move up to 75 lbs.
• Proven ability to manage staff across multiple departments, implement process improvement initiatives, and solve complex problems.
• Exceptional communication skills, strong decision‑making abilities, and proficient Microsoft Office computer skills.
• Must be able to successfully pass a felony background check.

Location: Chandler, AZ

Job Type: Full‑time | Day Shift

Schedule: Monday – Friday (Occasional Saturdays required)

Starting Pay: $95,000 annually

Benefits: Excellent benefits package includes vacation, sick, holiday, and company paid premiums for basic medical option, dental, vision, life, long‑term disability, and more.