Operations Manager

C.H. Robinson Worldwide; Carson (CA); On-site; USD 85,000 - 134,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Paid parental leave

Health benefits

Job summary

The Warehouse Operations Manager at C.H. Robinson Worldwide will provide leadership and oversight at our Rancho Dominguez, CA facility, ensuring seamless execution of services and driving process improvements.

This role focuses on building a strong team, guiding operational planning, and achieving quality, growth, and efficiency goals. Responsibilities include managing safety, staffing, KPIs, and collaboration with Transportation and Service Assurance to meet customer needs while controlling

Qualifications

• Minimum of 6 years of warehouse operations experience.
• Minimum of 4 years of people management experience.
• High School diploma or GED required.

Responsibilities

• Oversee operational execution for all warehouse services.
• Drive safety, efficiency, and accuracy across operations.
• Develop staffing models to align with workload and labor goals.
• Manage KPI performance and provide coaching.

Skills

People management

Communication skills

Analytical thinking

Leadership

Education

High School diploma or GED

Bachelor’s degree

Tools

Excel

Job description

Warehouse Operations Manager

The Warehouse Operations Manager will provide leadership & oversight at our warehouse located in Rancho Dominguez, CA. The Operations Manager will be responsible for seamless execution on existing business, improve upon existing processes and develop the team and drive growth. The OM is responsible for business planning, process implementation and improvement, talent management and oversight of operational functions to ensure that quality, growth, and efficiency goals are met.

Monday-Friday; 6:30a-3:00pm (OT as needed). Ability to work Monday – Friday 2:00am – 11:00pm. Ability to work overtime if needed – up to 2 hours per day.

Responsibilities

The duties and responsibilities of this position consists of, but is not limited to, the following: Operational execution for all services required of C.H. Robinson Customers Drives the safety, efficiency, and accuracy of all operations Conducts analysis of workload as compared to manpower and equipment Ensures work schedules are in place to promote efficiency Implements staffing model to align with workload and labor goals Manages KPI’s of all departments and drives performance coaching Effective at containing costs & managing to a budget Management of Operations: Order Fulfillment, Shipping, Implements safety and sanitation schedules that ensure the facilities compliance with corporate, OSHA, and AIB standards Ensures meetings are held reviewing warehouse issues Works with Transportation to ensure smooth flow of inbound and outbound carriers Partners with Service Assurance to ensure all customer needs are being met Ensures daily pre-shift meetings cover safety, previous productivity, operational opportunities, forecasting workload and any other pertinent company information Responsible for the training and development of the team Perform gap analysis on all warehouse standard operating procedures Participates in department or company meetings Assumes responsibilities of Operational Supervisors/Managers on vacation Other duties or responsibilities as assigned according to the team and/or country specific requirements.

Required Qualifications

• Minimum of 6 years of Warehouse operations experience
• Minimum of 4 years people management experience
• High School diploma or GED
• Experience in a high volume/high transaction manufacturing and/or warehousing environment

Preferred Qualifications

• Bachelor’s degree from an accredited college or university
• Excellent communication skills
• Strong Excel skills
• Strong statistical and math skills
• Strong reporting and analytical skills

Compensation

Compensation Range $84,700.00 - $133,900.00

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran Benefits

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals.

Benefits

• Three medical plans which include Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid observed holidays
• 2 paid floating holidays for U.S. hourly employees
• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
• Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex.

With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200.

We’ve been an innovator in logistics for over 100 years.

Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy.

With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform.

Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people.

FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry.

Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek.

Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.

For more information, visit us at www.chrobinson.com.