Operations Manager

US MED- EQUIP LLC; Burr Ridge (IL); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

US MED- EQUIP LLC is seeking an Operations Manager to provide leadership and direction for site operations, ensuring service excellence, safety, and team development across multiple locations. You will manage delivery, inventory, and staff, driving consistency and financial discipline aligned with the company mission.

This role requires a bachelor's degree and at least five years of multi-site management experience, with strong analytics, communication, and problem-solving skills.

Formación

• B.A. or B.S. degree and at least 5 years of multi-site management experience.
• Strong leadership, team development, and stakeholder collaboration.
• Deep understanding of financial and operational metrics.

Responsabilidades

• Provide leadership for site operations including delivery, pickup, safety, and inventory.
• Develop Operations team and ensure strong performance and growth.
• Oversee planning, scheduling, and resource allocation for efficiency.
• Ensure compliance with safety, regulatory, and operational standards.
• Analyze performance metrics to identify trends and improvement opportunities.
• Manage labor utilization and expenses to meet financial/service objectives.
• Drive standardization and cross-functional collaboration across sites.
• Lead audits, investigations, and performance reviews.
• Partner with Regional Director to implement strategic initiatives.

Conocimientos

Leadership

Multi-site mgmt

Operations management

Financial acumen

Communication

Team development

Process improvement

Educación

Bachelor's degree

Herramientas

ERP systems

Inventory management software

Descripción del empleo

Job DescriptionThe Operations Manager provides overall leadership and direction for site operations, ensuring service excellence, safety, and team development. This role manages local teams, can include other Supervisors and Leads, to achieve operational consistency, financial discipline, and alignment with organizational goals.The Operations Manager is accountable for operational consistency, partner satisfaction, and team development across their span of control. This position drives both strategic direction and execution, fostering a culture of accountability, continuous improvement, and patient-centered service in alignment with USME’s mission to support front-line healthcare.Job ResponsibilitiesSCOPE OF CONTROLLeads 9 or more total staff or multiple locations / operational teams.KEY RESPONSABILITIESProvide leadership and direction for all site operations, including Delivery, Pickup, Safety, and Inventory.Manage and develop Operations team, can include Supervisors and Leads, to ensure strong team performance and growth.Oversee operational planning, scheduling, and resource allocation for optimal efficiency.Ensure site compliance with all safety, regulatory, and operational standards.Review and analyze performance metrics to identify trends, issues, and improvement opportunities.Manage labor utilization and expense control to meet financial and service objectives.Drive operational consistency through process standardization and cross-functional collaboration.Lead site-level audits, investigations, and performance reviews.Partner with the Regional Director to implement strategic initiatives and performance goals.Build leadership depth through succession planning and mentorship of emerging talent.Communicate clearly with customers and regional teams regarding operational priorities and outcomes.Promote a culture of excellence, accountability, and continuous improvement throughout the operation.Additional duties as assigned.Education/Experience RequirementsB.A. or B.S. Degree and/or at least 5 years of multi-site management experience with business operationsQualificationsExemplify the highest integrity, work ethic, team orientation, and relentless commitment to delivering value to customers and employeesUnderstanding of the medical equipment industryOutstanding listening, communications, collaboration, leadership, organizational and problem-solving skillsUnderstanding of financial and performance metrics, order, and inventory data and trendsProven remote-management abilities