Multi-Site Operations Leader - Remote-Ready

US Med-Equip; Chicago (IL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Job summary

US Med-Equip is seeking an Operations Manager to provide leadership for site operations, including delivery, pickup, safety, and inventory. You will lead a regional operations team, drive efficiency, and ensure high standards of service and patient-centered care.

The role requires 5+ years of multi-site management with a strong grasp of financial metrics, process improvement, and regulatory compliance. A remote-management capability and collaboration with regional leaders are essential.

Qualifications

• B.A. or B.S. Degree and/or at least 5 years of multi-site management experience with business operations.
• Exemplify the highest integrity, work ethic, team orientation, and relentless commitment to delivering value to customers and employees
• Understanding of the medical equipment industry
• Outstanding listening, communications, collaboration, leadership, organizational and problem-solving skills
• Understanding of financial and performance metrics, order, and inventory data and trends
• Proven remote-management abilities

Responsibilities

• Provide leadership and direction for all site operations, including Delivery, Pickup, Safety, and Inventory.
• Manage and develop Operations team, including Supervisors and Leads, to ensure strong team performance and growth.
• Oversee operational planning, scheduling, and resource allocation for optimal efficiency.
• Ensure site compliance with all safety, regulatory, and operational standards.
• Review and analyze performance metrics to identify trends, issues, and improvement opportunities.
• Manage labor utilization and expense control to meet financial and service objectives.
• Drive operational consistency through process standardization and cross-functional collaboration.
• Lead site-level audits, investigations, and performance reviews.
• Partner with the Regional Director to implement strategic initiatives and performance goals.
• Build leadership depth through succession planning and mentorship of emerging talent.
• Communicate clearly with customers and regional teams regarding operational priorities and outcomes.
• Promote a culture of excellence, accountability, and continuous improvement throughout the operation.
• Additional duties as assigned.

Skills

Leadership

Communication

Problem-solving

Team development

Financial metrics understanding

Education

B.A. or B.S. Degree

Job description

US Med-Equip is seeking an Operations Manager to provide leadership for site operations, including delivery, pickup, safety, and inventory. You will lead a regional operations team, drive efficiency, and ensure high standards of service and patient-centered care.

The role requires 5+ years of multi-site management with a strong grasp of financial metrics, process improvement, and regulatory compliance. A remote-management capability and collaboration with regional leaders are essential.