Operations Manager

KG Facility Solutions; Broomfield (CO); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Life Insurance

Vision

Dental

Job summary

An established industry player in commercial cleaning is seeking an Operations Manager to oversee and optimize daily operations. This full-time role involves leading a dedicated team, ensuring service quality, and enhancing client satisfaction. The ideal candidate will have a strong background in operations management, excellent communication skills, and a customer-centric approach. Join a growing company that values dependability and motivation, and take the opportunity to make a significant impact in a supportive environment.

Qualifications

• 2-3 years of experience in operations management, preferably in cleaning services.
• Solid understanding of cleaning techniques, equipment, and products.

Responsibilities

• Supervise and lead cleaning staff, including hiring and training.
• Conduct site visits and inspections to assess service quality.

Skills

Operations Management

Communication Skills

Problem-Solving Skills

Attention to Detail

Bilingual (English and Spanish)

Education

Operations Management or related field

Tools

Microsoft Office

Cleaning Management Software

Job description

Join to apply for the Operations Manager role at KG Facility Solutions.

This is a full-time position, Monday–Friday, with occasional evenings or weekends, overseeing and optimizing daily operations to ensure efficiency, quality service, and client satisfaction in our commercial cleaning company.

Responsibilities

• Supervise and lead cleaning staff, including hiring, training, and performance management.
• Conduct performance evaluations, coaching, and provide feedback to improve team performance.
• Serve as the primary contact for subcontractors and key clients, addressing concerns and resolving issues.
• Perform site visits and inspections to assess service quality and identify improvements.
• Handle multiple tasks under pressure effectively.
• Conduct audits, identify deficiencies, and implement corrective actions.
• Stay updated on industry best practices and technology to enhance service quality and efficiency.
• Provide training on cleaning techniques, equipment use, and safety protocols to minimize accidents.

Qualifications

• Operations Management or related field (preferred).
• 2-3 years of experience in operations management, preferably in cleaning services.
• Excellent communication and interpersonal skills with a customer-centric approach.
• Solid understanding of cleaning techniques, equipment, and products.
• Proficiency in Microsoft Office and cleaning management software.
• Knowledge of health and safety regulations and standards.
• Strong problem-solving skills and attention to detail.
• Fluent in English and Spanish (reading, writing, speaking).

Benefits

• Paid Time Off
• Health Benefits
• Life Insurance
• Vision
• Dental

About KG Facility Solutions

Established in 1995, KG Facility Solutions is a privately owned commercial cleaning company. We are expanding and seek dependable, motivated individuals eager to grow with us. If you are enthusiastic and willing to learn, we invite you to join our team!