Operations Manager

COMMAND Service Systems; Denver (CO); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Performance Bonus Opportunities

Company Vehicle

Company Laptop & Cell Phone

401(k)

Paid Time Off & Paid Holidays

Leadership Development

Job summary

COMMAND Service Systems, Inc. in Denver seeks an experienced Operations Manager who is bilingual English/Spanish to oversee multiple commercial accounts and lead teams.

This field-based leadership role emphasizes client relationships, problem solving, safety compliance, and hands-on coaching to deliver exceptional service. Join a company that offers a performance bonus, company vehicle, tech gear, and leadership development opportunities.

Qualifications

• Excellent communication, leadership, and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience managing labor budgets and employee performance.
• Valid driver's license with clean driving record.
• Willingness to work occasional evenings and weekends.

Responsibilities

• Manage daily operations for multiple commercial facilities.
• Recruit, hire, train, coach, and develop employees.
• Lead supervisors and janitorial staff.
• Conduct quality inspections and resolve customer concerns.
• Build strong client relationships.
• Oversee staffing, scheduling, payroll, and budgets.
• Coordinate specialty cleaning services.
• Ensure OSHA and company safety compliance.
• Conduct employee training and safety meetings.
• Manage equipment, inventory, and supplies.
• Support new account transitions.
• Utilize company software to manage inspections and work orders.
• Identify opportunities to improve efficiency and customer satisfaction.

Skills

Leadership

Communication

Customer service

Budgeting

Problem-solving

Team management

Time management

Flexibility

Driver's license

Job description

Operations Manager (Bilingual English/Spanish)

COMMAND Service Systems, Inc. is a leading commercial cleaning and integrated facility services company serving Colorado and surrounding markets for over 26 years. We're looking for an experienced, hands-on Operations Manager to oversee multiple commercial accounts, lead employees, and deliver exceptional customer service.

This is a field-based leadership position for someone who enjoys working with people, solving problems, coaching employees, and building strong client relationships.

Why Join COMMAND?

At COMMAND, our Operations Managers are empowered to make decisions, solve problems, and build lasting customer relationships while working directly with company leadership.

We Offer:

• Performance Bonus Opportunities
• Company Vehicle
• Company Laptop & Cell Phone
• 401(k)
• Paid Time Off & Paid Holidays
• Leadership Development

About COMMAND

COMMAND provides commercial janitorial, day porter, healthcare environmental services, floor care and restoration, carpet cleaning, window cleaning, pressure washing, specialty cleaning, and facility support services throughout Colorado.

Position Summary

As an Operations Manager, you'll oversee multiple commercial accounts throughout the Denver Metro Area while serving as the primary contact for clients. You'll lead supervisors and frontline employees to ensure exceptional service, quality, and customer satisfaction.

Responsibilities

• Manage daily operations for multiple commercial facilities
• Recruit, hire, train, coach, and develop employees
• Lead supervisors and janitorial staff
• Conduct quality inspections and resolve customer concerns
• Build strong client relationships
• Manage staffing, scheduling, labor hours, payroll, and account budgets
• Coordinate specialty cleaning services
• Ensure OSHA and company safety compliance
• Conduct employee training and safety meetings
• Manage equipment, inventory, and supplies
• Support new account transitions
• Utilize company software to manage inspections and work orders
• Identify opportunities to improve efficiency and customer satisfaction

Qualifications

Required

• Excellent communication, leadership, and customer service skills
• Strong organization and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
• Experience managing labor budgets and employee performance
• Valid driver's license with a clean driving record
• Flexibility to work occasional evenings and weekends

Preferred

• 3+ years of Operations Management experience
• Commercial cleaning or facility services management experience
• Experience managing multiple commercial accounts
• Recruiting, hiring, and developing employees
• Experience with inspection or work order management software

What Success Looks Like

• Build long-term customer relationships
• Develop engaged teams
• Deliver consistent, high-quality service
• Meet labor budgets and operational goals
• Solve problems proactively

If you're a bilingual leader who enjoys developing people, solving problems, and delivering exceptional service, we'd love to hear from you.

Join COMMAND Service Systems, Inc. and help lead one of Colorado's most respected facility service companies.

Additional Information / Benefits

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Sick Days, Paid Holidays, 401K/403b Plan

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