Operations Manager

Socket.dev; Beverly Hills (CA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental & Vision

Generous PTO

401(k) Savings Plans

Onsite gym with trainer

Job summary

Heritage Auctions in Beverly Hills is seeking an Operations Coordinator to oversee the consignments process, manage a team of shippers and coordinators, and report to the Managing Director. The role requires coordinating packing, tagging, storage, and transport while ensuring accuracy and timely execution.

The candidate should have a bachelor’s degree or military training, 2+ years of personnel management, and strong Excel/Outlook skills, with excellent customer service and attention to detail.

Qualifications

• Bachelor’s degree or Military training.
• 2+ years of experience in managing personnel.
• Proficiency in Microsoft applications, specifically Outlook and Excel.
• Superb customer service skills and grace under pressure.
• Driver’s license, Spanish speaking preferred.
• Ability to multitask and pay great attention to detail.
• The individual will repeatedly lift to 60 pounds.

Responsibilities

• Plan and manage the production, shipping, and management of consignments to Home Office and coordinate Office Relocation.
• Manage Operations staff of shippers, packers, and consignment coordinators.
• Report directly to Managing Director.
• Create monthly productivity reports for management.
• Resolve any arising problems or complaints.
• Ensure packing/unpacking of fragile items is completed carefully.
• Oversee inventory and lot-tagging property.
• Manage storage of items before they go to Home Office or client.
• Ensure flow of material to photographers and catalogers.
• Coordinate loading and unloading of trucks safely.
• Assist with movement of sold and unsold items and final disposition.
• Inventory control and process improvements.

Skills

Customer service

People management

Multitasking

Detail orientation

Education

Bachelor’s degree or Military training

Tools

Microsoft Outlook

Microsoft Excel

Job description

Description

Build your career with Heritage Auctions, the world’s largest collectibles auctioneer.

Celebrating its 50th anniversary in 2026, Heritage Auctions has spent five decades connecting collectors with extraordinary objects and the stories behind them. Headquartered in Dallas, Texas, with offices across the United States and around the world, Heritage serves more than 50 auction categories, including Coins, Sports, Comics, Entertainment, Historical, Jewelry, Fine and Decorative Art, Luxury Accessories, Wine, and many more. Join a collaborative, fast-paced company where curiosity is valued, expertise is celebrated, and every day offers an opportunity to work with remarkable pieces of history and culture.

BENEFITS

• Comprehensive Medical, Dental, and Vision coverage
• Generous Paid Time Off
• 401(k) Savings Plans
• Onsite gym with access to a personal trainer

COMPENSATION:

$28/hr

LOCATION:

9420 Wilshire Boulevard, Beverly Hills, CA 90212

SUMMARY:

Responsible for overseeing all items through the consignment process.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Strategically plan and manage the efficient production, shipping, and management of consignments to Home Office and coordinate Office Relocation.
• Manage Operations staff of shippers, packers, and consignment coordinators
• Report directly to Managing Director
• Create monthly productivity reports for management
• Resolve any arising problems or complaints
• Ensure packing and unpacking of fragile items is completed carefully
• Oversee and ensure timely entry and tagging of property
• Establish where items will be stored before they go to Home Office or client
• Ensure a constant flow of material to photographers and catalogers
• Manage the locating of property at any time for any reason
• Oversee in verifying and lot-tagging property
• Manage and Assist the crew in safely moving property, including training
• Help maintain control and order of storage areas
• Manage and Assist with storage of non-value materials (cases, walls, etc.)
• Manage and Assist in boxing and crating for inter-office shipment
• Coordinate, manage, and assist with loading and unloading of trucks safely
• Assist with movement of sold and unsold items, including final disposition
• Manage inventory control
• Recommend improvements to flow, storage, and security
• Other duties may be assigned

Requirements

EDUCATION & EXPERIENCE:

• Required, Bachelor’s degree or Military training
• Must have 2+ years of experience in managing personnel
• Proficiency in Microsoft applications, specifically Outlook and Excel
• Superb customer service skills and grace under pressure
• Driver’s license, Spanish Speaking preferred
• Ability to multitask and pay great attention to detail
• The individual will repeatedly lift to 60 pounds

WORK ENVIRONMENT:

Individuals must be able to work independently in a fast-paced environment. The ability to work extended hours, nights, and weekends due to tight deadlines is required.

Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE