Operations Manager

The Resolution Center; Beverly (MA); On-site; USD 53,000 - 58,000; Full time

Job summary

The Resolution Center in Beverly, MA is seeking an Operations Manager to oversee day-to-day operations, ensuring space, technology, financial management, processes, and procedures support effective service delivery.

This full-time role reports to the Executive Director and leads organizational development, administrative, and finance workstreams, collaborating with peers, potential direct reports, and a broad network of stakeholders to advance mediation services.

Qualifications

• Administers day-to-day operations to ensure space, technology, financial management, and processes support service delivery.
• Leads organizational development, administrative, and finance workstreams as a full-time employee.
• Reports to the Executive Director and collaborates with peers, potential direct reports, and stakeholders.

Responsibilities

• Administers day-to-day operations to ensure space, technology, financial management, processes, and procedures support service delivery.
• The Operations Manager is responsible for leadership of organizational development, administrative, and finance workstreams.
• Works with the Executive Director and peers, future direct reports, and Board of Directors to advance mediation services.

Job description

The Operations Manager effectively administers the day-to-day operations of The Resolution Center. The Operations Manager works to ensure that the organization is running smoothly with space, technology, financial management, processes, and procedures in place to enable effective service delivery.

The Operations Manager is a full-time staff member with a starting salary of $53,000-$58,000 per year, who is responsible for leadership of organizational development, administrative, and finance workstreams. The person in this role reports to the Executive Director and works closely with peers, potentially future direct reports, and mentors from a variety of professional backgrounds, including the Board of Directors, Manager of Mediation Services, Mediation Case Manager, Program Coordinator, AmeriCorps Member, volunteers, partner organizations, and clients.