Operations Manager

Sunstate Equipment Co., LLC; Beaumont (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

Cell phone

Laptop

Annual bonus

401K matching

Benefits package

Work boot allowance

Rent equipment free

My Holiday benefit

Job summary

Sunstate Equipment Co., LLC is seeking an Operations Manager to lead branch performance, fleet oversight, and safety initiatives. You will coach staff, manage daily reports, and collaborate with sales to enhance service quality.

The role emphasizes developing employees, maintaining high safety standards, and driving sales efficiency in a fast-paced rental environment.

Qualifications

• Strong leadership experience 3+ years required.
• Construction/Construction Rental experience a plus.
• Previous sales experience preferred.
• Proven track record developing and empowering your team.
• High standards for safety and service.
• Advanced communication skills, both verbal and written, in English.
• Advanced customer relations and problem-solving skills.
• Intermediate typing and computer skills – specifically with Microsoft Office.
• Collaboratively work with branch employees and management to achieve business sales and efficiency goals.
• Bilingual a plus.

Responsibilities

• Review daily, weekly and monthly reports with Branch Manager to monitor branch performance and take corrective action, including action plans.
• Monitor fleet performance and prepare equipment requisitions for additional equipment.
• Conduct monthly safety meetings, maintaining safety culture.
• Participate in training development of a dedicated workforce and provide coaching for performance.
• Participate in employee job performance reviews and develop training action plans.
• Promote a teamwork-oriented environment to provide exceptional customer service.
• Develop and empower all employees to make sound decisions.
• Maintain facility, equipment, and delivery fleet standards, including cleanliness and organization of workspaces.
• Communicate with sales on leads and customer feedback to ensure exceptional service.
• Monitor and use training assessment tools to ensure exceptional customer service skills of inside salespeople.

Skills

Leadership

Construction experience

Sales experience

Team development

Safety and service standards

Communication skills

Customer relations

Microsoft Office

Team collaboration

Bilingual (nice to have)

Tools

Microsoft Office

Job description

Operations Manager

Sunstate Equipment Co. : Where Safety and People are Core Values
We care about our People and it shows!

Sunstates Advantages

• Company truck, cell phone, and laptop provided
• Annual Bonus
• 401K Matching
• Amazing Benefits package
• Work boot allowance
• Rent ANY of our equipment for FREE
• Unique My Holiday benefit lets you celebrate any holiday without using personal time!

Position Requirements

Sunstate is a proud Second Chance employer that evaluates every candidate on a case-by-case basis.

• Strong leadership experience 3+ years required
• Construction/Construction Rental experience a plus
• Previous sales experience preferred
• Proven track record developing and empowering your team
• Maintain High standards with regards to Safety and Service
• Advanced communication skills, both verbally and written, in English.
• Advanced customer relations and problem-solving skills.
• Intermediate typing and computer skills – specifically with Microsoft Office
• Collaboratively work with branch employees and management to achieve business sales and efficiency goals.
• Bilingual a plus

What you will enjoy doing

• Review daily, weekly and monthly reports with Branch Manager to monitor branch performance and take corrective action with any deficiencies which includes developing action plans
• Monitor fleet performance and prepare equipment requisitions for additional equipment.
• Conduct monthly Safety Meeting, while maintaining safety culture
• Participate in training development of a dedicated work force while seeking to provide opportunities for career growth for each individual. Provide immediate coaching and guidance as it relates to their performance
• Participate in employee job performance reviews and develop action plans for their continual training and development
• Promote a teamwork-oriented environment to provide exceptional customer service
• Develop and empower all employees to make sound decisions
• Assist in maintaining company standards with the facility, equipment and delivery fleet. This includes cleanliness, organization and appearance of personal workspaces
• Communicate with sales on leads and customer feedback to ensure that exceptional customer service is delivered.
• Participate in monitoring and use of training assessment tools to ensure exceptional customer service skills of inside salespeople

Why Choose Us?

At Sunstate, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work. No matter which location you visit, you cant help but feel the close-knit work-family environment.

We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their career. Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, were constantly evolving our resources to provide our people with tools to make their lives easier!

Be YOU at Sunstate

At Sunstate Equipment, we are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated. As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry

Sunstate Equipment Co. is an Equal Opportunity Employer
A Drug Free Workplace and Participates in E-Verify