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Sun Tran in Tucson, AZ is seeking an Operations Manager to oversee supervision of dispatchers and field staff, ensure safety procedures, and coordinate maintenance of software systems used for operations.
The role requires a high school diploma, four years in transportation, CDL or license, and strong computer skills; two years of college may substitute for two years experience. This position offers benefits and retirement plans.
OPERATIONS MANAGER
OPENING DATE: May 27, 2026
CLOSING DATE: Open Until Filled
SALARY: $71,339-$89,173
QUALIFICATIONS:
This position requires a high school diploma and four years’ experience in the transportation industry. Two years of college may substitute for up to two years of the required experience. Intermediate computer skills required (Trapeze and Microsoft Office experience preferred. Previous supervisory experience is a plus. All applicants must possess either a CDL or current valid driver’s license and be able to obtain a CDL within 90 days.
MAJOR FUNCTIONS:
Manages personnel by monitoring and directing the tasks and assignments of the supervisors/dispatchers; notifying personnel of policy or operational changes; ensuring road checks, reviews, corrective case interviews, and incident reports are completed in a timely manner. Assists Risk Management in ensuring that safety procedures are followed and coordinates communications between departments. Supervises the maintenance and operations of operational software systems. Reviews and investigates disciplinary matters, including attendance, complaints, and possible violations of the bargaining unit agreement and Code of Conduct. Supervises subordinate staff by evaluating performance, making hiring and termination recommendations, completing/routing all required personnel-related forms and documents, and performing other duties as assigned.
BENEFITS:
Benefits include health care coverage for employees and dependents, vacation, sick leave, paid holidays, and a generous retirement plan.
Sun Tran is Tucson's award-winning public transportation system, which is operated by RATP Dev/Tucson Transit Management, LLC (TTM) and under contract with the City of Tucson.