Operations Manager

The Exchange; Anchorage (AK); On-site; USD 56,000 - 69,000; Full time

Job summary

The Exchange in Anchorage, Alaska is seeking a Store Management professional to lead store support and customer contact areas, ensuring training, payroll, audit, safety procedures, and loss prevention controls are followed.

Responsibilities include directing managers and staff, providing training and coaching, resolving issues, and maintaining compliance with internal controls, environmental policies, and EPA guidelines where applicable.

Qualifications

• Four years of experience in retail management, two of which were as a Stockroom Manager or equivalent in the last five years.
• Or a Bachelor's degree with two years of experience in a stockroom/managerial role in the last five years.
• PCS relocation entitlements may apply for eligible associates.

Responsibilities

• Direct and follow up with managers and staff; provide training and counseling.
• Audit and resolve problems; maintain customer contact and service quality.
• Ensure compliance with loss prevention, accounting, money transfers, internal controls, and applicable EPA/environmental policies.

Skills

Retail management experience

Leadership

Education

Bachelor's degree

Stockroom/merchandise management experience (2+ yrs)

Retail management experience (4+ yrs, last 5 yrs)

Job description

Job Description

Supports sales and service objectives in main stores by planning and directing store support and customer contact service areas. Ensures training, payroll, audit, and safety procedures are followed. Strict compliance with internal stockroom procedures and accountability are required.

Job Grade

4

Job Tier

2

Career Area

Retail Operations

Supervisor

Yes

Job Qualifications

Four years of experience in retail management, two of which were as a Stockroom Manager, Sales Area Manager, Sales and Merchandise Manager, Assistant Main Store Manager, or Branch Store Manager within the last five years.

Or

Bachelor's degree and two years of experience as a Stockroom Manager, Sales Area Manager, Sales and Merchandise Manager, Assistant Main Store Manager, or Branch Store Manager within the last five years.

Additional Qualifications/Requirements

• PCS authorized for eligible associates. Relocation entitlements/allowances may vary.

Salary Minimum

$62,693.00

Major Duties

• Direction and follow-up with managers and staff; training and counseling.
• Audit and problem resolution.
• Customer contact.
• Maintains compliance, as applicable, in loss prevention, accounting, money transfers, internal controls, environmental issues and EPA/environmental agencies/organizations policies, procedures, rules and regulations.
• Performs other duties as assigned.

Work Challenges

Night Hours / Weekend Hours / Holiday Hours

Job Type

Management

Number of Positions Remaining

1

18-Oct-2026