Operations Manager

IICRC; Alexandria (VA); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Competitive compensation

Career progression

Professional development

Job summary

SERVPRO of Culpeper & Fauquier Counties is seeking an Operations Manager to lead the restoration division, drive daily operations, and ensure job schedules and products meet customers’ quality standards at minimum costs.

The role reports to the General Manager and requires strong leadership, policy implementation, and coordination with support personnel to prevent delays and maintain safety.

Qualifications

• 2+ years of management experience in a similar setting.
• IICRC certifications preferred but not required.
• Experience leading restoration crews and coordinating schedules.

Responsibilities

• Oversees day-to-day restoration operations and crew schedules.
• Manages diverse workforce to ensure timely job progression.
• Communicates with staff and delegates duties for each team.
• Develops processes to improve performance and trains staff.
• Works with support personnel to prevent delays and ensure safety.

Skills

Leadership

Management

Communication

Multitasking

Computer skills

Education

High School Diploma or GED

Job description

Benefits:

• Health insurance
• Paid time off
• 401(k)

SERVPRO of Culpeper & Fauquier Counties is looking to add an Operations Manager to our team!

The Operations Manager will be report to the General Manger and be responsible for managing the restoration division. As an Operations Manager, you will lead the day-to-day activities within the facility and ensure that job schedules and products meet the customers’ quality standards at minimum costs.

Benefits

SERVPRO of Culpeper & Fauquier Counties offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development
• And more!

Key Responsibilities

• Oversees the day-to-day operations of restoration crews including schedules & production levels
• Manages the tasks and activities of a diverse workforce to ensure jobs are being processed within a timely manner
• Effectively communicates with all members of the restoration staff and delegates the appropriate duties for each team member
• Develop and implement processes to improve performanceDevelop employees for opportunities of greater responsibility, improves the abilities, skills and knowledge of production personnel through appropriate instruction and training.
• Works with support personnel to ensure that all aspects of the job are met to prevent any delays in the job process
• Ensures strict compliance with all safety procedures and implements safe working procedures in assigned restoration areas

Position Requirements

• High School Graduate or GED Equivalent
• Valid Driver’s License
• 2+ years of management experience
• At least one year of restoration industry experience preferred
• IICRC certifications preferred
• Experience in building a strong team with tangible leadership skills
• Strong process and results driven attitude
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

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