Operations Manager

SERVPRO of Vacaville / Dixon; Albert Lea (MN); On-site; USD 62,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401(k)

401(k) matching

Bonus based on performance

Professional development

Career advancement

Training & development

Competitive salary

Job summary

SERVPRO is looking to add a Mitigation Manager to our team. The Operations Manager will report to the General Manager and lead the restoration division, supervising day-to-day activities, schedules, and production levels to meet quality standards at minimum costs.

The role emphasizes strong leadership, safety compliance, and efficient communication across the restoration staff. Candidates should have 2+ years of management experience and familiarity with restoration processes.

Qualifications

• High School Diploma or GED required.
• 2+ years of management experience.
• Restoration industry experience preferred.
• IICRC certifications preferred.
• Strong leadership and communication skills.
• Proficient with relevant computer applications.

Responsibilities

• Oversees day-to-day operations of restoration crews, including schedules and production levels.
• Manages tasks and activities of a diverse workforce to ensure timely job processing.
• Communicates effectively with restoration staff and delegates duties.
• Develops and implements processes to improve performance.
• Develops employees for greater responsibility through training.
• Works with support personnel to prevent delays and ensures safety procedures.

Skills

Management experience

Leadership

Communication

Safety compliance

Multitasking

Computer literacy

Education

High School Diploma or GED

IICRC certifications

Tools

Restoration experience

Job description

Servpro is looking to add a Mitigation Manager to our team! The Operations Manager will be report to the General Manger and be responsible for managing the restoration division. As an Operations Manager, you will lead the day-to-day activities within the facility and ensure that job schedules and products meet the customers’ quality standards at minimum costs.

Benefits

• Professional development
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance

Servpro offers

• Competitive compensation based on experience
• Superior benefits
• Career progression
• Professional development
• And more!

Key Responsibilities

• Oversees the day-to-day operations of restoration crews including schedules & production levels
• Manages the tasks and activities of a diverse workforce to ensure jobs are being processed within a timely manner
• Effectively communicates with all members of the restoration staff and delegates the appropriate duties for each team member
• Develop and implement processes to improve performance
• Develop employees for opportunities of greater responsibility, improves the abilities, skills and knowledge of production personnel through appropriate instruction and training.
• Works with support personnel to ensure that all aspects of the job are met to prevent any delays in the job process
• Ensures strict compliance with all safety procedures and implements safe working procedures in assigned restoration areas

Position Requirements

• High School Graduate or GED Equivalent
• Valid Driver’s License
• 2+ years of management experience
• At least one year of restoration industry experience preferred
• IICRC certifications preferred
• Experience in building a strong team with tangible leadership skills
• Strong process and results driven attitude
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Compensation: $62,000.00 - $95,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.