Operations Manager

iicrc-careers; Albert Lea (MN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Vision insurance

Training & development

Career progression

Job summary

SERVPRO is seeking a Mitigation Manager/Operations Manager to lead the restoration division. You will oversee daily crew operations, ensure schedules align with quality standards, and manage costs while maintaining safety standards.

Ideal candidates have 2+ years of management experience in restoration, strong leadership, and proficiency with computer applications. Certifications like IICRC are preferred. Competitive benefits and career progression offered.

Qualifications

• 2+ years of management experience preferred.
• IICRC certifications preferred.
• Strong leadership and team-building abilities.
• Knowledge of safety procedures and compliance.

Responsibilities

• Oversees day-to-day restoration crew operations, including schedules and production levels.
• Manages diverse workforce to ensure timely completion of jobs.
• Communicates effectively with restoration staff and delegates tasks.
• Develops and implements processes to improve performance.
• Mentors employees to grow into greater responsibilities; coordinates with support personnel to prevent delays.

Skills

Management experience

Leadership

Team building

Safety compliance

Communication

Education

High School Diploma or GED

Tools

Computer applications

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance

Servpro is looking to add a Mitigation Manager to our team!

The Operations Manager will be report to the General Manger and be responsible for managing the restoration division. As an Operations Manager, you will lead the day-to-day activities within the facility and ensure that job schedules and products meet the customers’ quality standards at minimum costs.

Benefits

• Competitive compensation based on experience
• Superior benefits
• Career progression
• Professional development
• And more!

Key Responsibilities

• Oversees the day-to-day operations of restoration crews including schedules & production levels
• Manages the tasks and activities of a diverse workforce to ensure jobs are being processed within a timely manner
• Effectively communicates with all members of the restoration staff and delegates the appropriate duties for each team member
• Develop and implement processes to improve performance
• Develop employees for opportunities of greater responsibility, improves the abilities, skills and knowledge of production personnel through appropriate instruction and training.
• Works with support personnel to ensure that all aspects of the job are met to prevent any delays in the job process
• Ensures strict compliance with all safety procedures and implements safe working procedures in assigned restoration areas

Position Requirements

• High School Graduate or GED Equivalent
• Valid Driver’s License
• 2+ years of management experience
• At least one year of restoration industry experience preferred
• IICRC certifications preferred
• Experience in building a strong team with tangible leadership skills
• Strong process and results driven attitude
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.