Operations Management Program

Schindler Elevator Corporation (U.S.); Philadelphia (Philadelphia County); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Fully vested 401(k) match, up to 7%

Competitive Medical, Dental and Vision Plans

Three weeks’ vacation

Tuition reimbursement

Parental leave with 100% base pay

Job summary

Schindler Elevator Corporation (U.S.) is seeking candidates for its Operations Management Program in Philadelphia. This structured 12-month program combines practical field experience and formal training to prepare participants for critical operational leadership roles.

Ideal candidates will have a relevant Bachelor’s degree and strong customer service skills. The position offers competitive benefits, including a 401(k) match and comprehensive medical plans from day one.

Qualifications

• Open to relocation after program completion.
• Previous military or leadership experience is desirable.
• Prior experience in construction or maintenance is a plus.

Responsibilities

• Gain practical experience in elevator and escalator services.
• Participate in leadership training and field exposure.
• Shadow local Field Quality Excellence teams.

Skills

Strong customer service

Organizational skills

Communication skills

Understanding technical/mechanical systems

Education

Bachelor’s degree in Engineering, Construction Management, Business, or related field

Job description

Location: Philadelphia, PA, United States

Job ID: 89428

We Elevate the quality of urban life. Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Operations Management Program

The Operations Management program is a structured, 12‑month development experience that combines formal training with immersive, hands‑on field exposure. The program is designed to build a strong pipeline of Schindler’s most critical operational leadership roles, by equipping participants with the technical knowledge, business acumen, and leadership capabilities required to succeed.

Your Main Responsibilities

Participants gain practical experience in the field, developing a deep understanding of Schindler’s products, services, and customers. Throughout the program, participants work closely with Area, Territory, and local leadership, including a dedicated mentor, to learn how to effectively manage the maintenance and repair of elevators, escalators, and moving walks.

In addition to field experience, the development program includes a structured curriculum delivered through in‑person training, eLearning modules, and cohort‑based sessions. Core focus areas include safety, product knowledge, resource planning, leadership, technician development, and financial acumen.

Phase Overview And Descriptions

• Phase 1 – Orientation and Introduction to Schindler (approx. 3 months): Attend a 3‑day in‑person program kickoff and orientation in U.S. Headquarters located in Morristown, NJ. Participate in “EI Deliver,” an eLearning training program to gain an overall understanding of the service business. Gain visibility into what leadership looks like at Schindler through “New Leader Voyage” program. Understand the basics of the Field Superintendent role and how it fits into Schindler’s other departments. Conduct ride‑alongs with local Superintendents to interact with technicians onsite.
• Phase 2 – Technical Field Immersion (approx. 3 months): Participant will be granted a temporary union card to work under the direction of an Elevator Union Mechanic. Work onsite assisting with elevator and/or escalator service/repair or installations dependent on business line function. Improve practical knowledge of safety procedures, hazard recognition, and utilization of Personal Protective Equipment.
• Phase 3 – Supervision, Quality and Compliance (approx. 6 months): Meet the local area Field Quality Excellence team to job shadow and gain a better understanding of their function. Acquire focused knowledge surrounding auditing, testing, installation and maintenance safety and code compliance. Manage a limited workforce in a controlled local environment to gain hands‑on management experience. Performance evaluations provided by Branch & Area management team. Consider placement opportunities upon graduation of the program based on local, territory or national vacancies.

What You Bring

• Bachelor’s degree in Engineering, Construction Management, Business, or other relevant field of study preferred.
• Candidates must be open to relocation (company‑assisted) to select cities upon completion of the program.
• Previous military or other leadership experience is highly desirable.
• Prior work experience or internships in construction, service/maintenance or related industry a plus.
• Strong customer service, organizational and communication skills.
• Affinity for understanding technical/mechanical systems.

What’s in it for you?

• Fully vested 401(k) match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans – Effective from the first day of hire.
• Three weeks’ vacation which increases with tenure, seven sick days, three floating holidays and eight company‑observed holidays.
• Tuition reimbursement – Eligible after six months of service.
• Parental leave – 100% base pay for six consecutive weeks within the first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

Equal Employment Opportunity

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

Any unsolicited application from recruitment agencies is deemed to be rejected and does not constitute in any manner an offer from a recruitment agency.