Operations Management Program

Schindler Group; Miami (FL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) match up to 7%

Medical, dental, and vision plans from day one

Three weeks’ vacation plus sick leave

Tuition reimbursement

Parental leave - 100% pay for six weeks

Professional development opportunities

Job summary

Schindler Group is seeking candidates for their Operations Management Program in Miami, FL. This 12-month structured development experience combines training with field exposure and is aimed at enhancing your leadership and technical skills in the maintenance and repair of elevators and escalators.

The ideal candidate holds a Bachelor’s degree in a relevant field, is open to relocation, and possesses strong customer service and communication skills. The program offers robust benefits, including a 401(k) match and comprehensive health plans.

Qualifications

• Open to relocation upon program completion.
• Previous military or leadership experience highly desirable.
• Prior work experience or internships in related industries is a plus.

Responsibilities

• Participate in a 12-month structured development experience.
• Work closely with local leadership and a dedicated mentor.
• Complete a three-phase program: orientation, technical field immersion, and supervision.

Skills

Customer service

Organizational skills

Communication skills

Understanding technical/mechanical systems

Education

Bachelor’s degree in Engineering, Construction Management, Business, or relevant field

Job description

Location: Miami, FL, United States

Job ID: 89431

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion people up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances the quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Operations Management Program

Your main responsibilities

• Participate in a 12‑month structured development experience combining formal training with immersive field exposure.
• Work closely with Area, Territory, and local leadership, including a dedicated mentor, to learn how to effectively manage the maintenance and repair of elevators, escalators, and moving walks.
• Attend in‑person training, eLearning modules, and cohort‑based sessions covering safety, product knowledge, resource planning, leadership, technician development, and financial acumen.
• Complete a three‑phase program: orientation, technical field immersion, and supervision, quality and compliance.
• Upon completion, be prepared to relocate to other locations within the local territory if a full‑time Field Superintendent position is not available at the host training location.

Phase Overview and Descriptions

• Phase 1 – Orientation and Introduction to Schindler (approx. 3 months):
  • Attend in‑person program kickoff and orientation at US Headquarters in Morristown, NJ.
  • Participate in the “EI Deliver” eLearning training program for an overall understanding of the service business.
  • Gain visibility into leadership through the “New Leader Voyage” program.
  • Understand the basics of the Field Superintendent role and its fit within Schindler’s departments.
  • Conduct ride‑along experiences with local Superintendents to interact with technicians onsite.
• Phase 2 – Technical Field Immersion (approx. 3 months):
  • Use a temporary union card to work under an Elevator Union Mechanic.
  • Assist with elevator and/or escalator service/repair or installations based on business line.
  • Improve practical knowledge of safety procedures, hazard recognition, and PPE utilization.
• Phase 3 – Supervision, Quality and Compliance (approx. 6 months):
  • Job shadow the local area Field Quality Excellence team to learn their functions.
  • Acquire knowledge on auditing, testing, installation, and maintenance safety and code compliance.
  • Manage a limited workforce in a controlled local environment for hands‑on management experience.
  • Receive performance evaluations from Branch & Area management.
  • Ask placement opportunities upon graduation based on local, territory, or national vacancies.

What you bring

• Bachelor’s degree in Engineering, Construction Management, Business, or another relevant field (preferred).
• Candidate must be open to relocation to select cities upon completion of the program.
• Previous military or other leadership experience highly desirable.
• Prior work experience or internships in construction, service/maintenance or related industry (a plus).
• Strong customer service, organizational, and communication skills.
• Affinity for understanding technical/mechanical systems.

What’s in it for you

• Fully vested 401(k) match, up to 7 % of total eligible compensation.
• Competitive medical, dental, and vision plans – effective from the first day of hire.
• Three weeks’ vacation (increasing with tenure), seven sick days, three floating holidays, and eight company‑observed holidays.
• Tuition reimbursement – eligible after six months of service.
• Parental leave – 100 % base pay for six consecutive weeks within the first year of a child’s birth or adoption.
• Wide range of development opportunities to boost professional and leadership growth.

At Schindler Group, we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor to provide all qualified applicants with consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics, health, disability, or veteran status.

Any unsolicited application from recruitment agencies is deemed rejected and does not constitute an offer.