Operations & Management Lead - Disability Claims

Florida; Miami (FL); On-site; USD 40,000 - 82,000; Full time

Benefits offered by this job

Annual and Sick Leave

Nine paid holidays

Health insurance

Retirement plan

Job summary

Florida Department of Health in Miami is seeking an Operations & Management Consultant I to supervise a unit, guide staff performance, and ensure efficient electronic processing of disability claims. The role includes coordinating training and directing daily tasks to maintain accurate records.

The position requires experience with SSA processing, strong written and verbal skills, and the ability to manage priorities in a fast-paced environment in Miami, FL.

Qualifications

• Knowledge of the principles and techniques of effective communication.
• Knowledge of problem-solving techniques.
• Knowledge of computer operation, Microsoft applications, and office automation equipment.
• Ability to supervise people.
• Ability to assess employee work performance.
• Ability to make decisions in a timely manner.

Responsibilities

• Supervise staff and direct daily work activities.
• Coordinate staff training, performance reviews, and scheduling.
• Provide technical guidance on electronic record management and SSA processing.
• Oversee unit performance and ensure timely, accurate processing of claims.

Skills

Supervisory

Communication skills

Problem solving

Decision making

Tools

SSA computer systems

Job description

Florida Department of Health in Miami is seeking an Operations & Management Consultant I to supervise a unit, guide staff performance, and ensure efficient electronic processing of disability claims. The role includes coordinating training and directing daily tasks to maintain accurate records.

The position requires experience with SSA processing, strong written and verbal skills, and the ability to manage priorities in a fast-paced environment in Miami, FL.