Operations & Logistics Manager (US)

Neara; Northern (KY); Hybrid; USD 75,000 - 85,000; Full time

Job summary

Goodera is seeking an Operations & Logistics Manager in Dallas to own procurement, kitting, warehousing, shipping, and on-site logistics for US events. You will manage local procurement, storage, and a US vendor base, coordinating with the India team and traveling to events as needed.

You will ensure inventory accuracy, quality of kits, and timely delivery, while training 3PL staff and overseeing QC across inbound/outbound shipments.

Qualifications

• 5–10 years in operations, logistics, or procurement, ideally for events or fulfillment.
• Hands-on procurement, vendor negotiation, inventory control and QC.
• Familiarity with 3PL coordination, shipping logistics and warehouse SOPs.

Responsibilities

• Own local procurement, assembly of kits, and QC before dispatch.
• Pack, ship finished kits and manage client-specific prints as needed.
• Run warehouse operations, inventory tracking, and ensure SOP compliance.
• Coordinate with Dallas warehouse and India logistics teams; manage vendor base.
• Travel to large events to oversee delivery, setup, and material handling.
• Return shipments, refurbish leftover kits, and refresh inventory records.

Skills

Procurement

Logistics

Vendor negotiation

Inventory control

Quality control

3PL coordination

Job description

About Goodera

Goodera is the world's leading employee volunteering platform, powering companies to scale employee volunteering experiences globally through our innovative technology platform and unique operating model. With a presence in over 100 countries and support for 30+ languages, we connect over 500 clients, including 60+ Fortune 500 companies, with meaningful volunteer opportunities tailored to their communities. To date, our impact has reached over 10 million beneficiaries, powered by 1 million+ employee volunteers and a network of 50,000+ nonprofit partners. Growing at 100% year on year, we are backed by top investors including Zoom Ventures, Elevation Capital, Nexus Venture Partners, Omidyar Network, and Ursula Burns.

As we scale our volunteering events, kits, and flagship client experiences across the United States, we're looking for a hands-on Operations & Logistics Manager based in Dallas to own procurement, kitting, warehousing, shipping, and on-the-ground logistics that keep every event delivery running flawlessly.

Role Overview

The Operations & Logistics Manager owns the physical supply chain behind Goodera's US events - from sourcing and assembling custom kits to warehousing, quality control, shipping, and returns.

This is a hands-on operational role based in Dallas. You will manage local procurement and a storage facility, coordinate closely with the Dallas warehouse and our India logistics team, build and negotiate with a US vendor base, and travel to large events to oversee setup and delivery. You will be the ultimate owner of inventory accuracy, kit quality, and the end-to-end logistics that ensure materials arrive complete, on time, and to standard.

What You'll Do

Procurement, Kitting & Custom Prints

• Manage local procurement, assemble custom kits, and perform quality control (QC) before client dispatch.

• Handle packing and shipping of finished kits to clients.

• Manage client-specific custom prints for volunteer events as required.

Warehouse & Inventory Management

• Manage a local storage facility and coordinate with the Dallas warehouse.

• Visit the warehouse at least twice a week to ensure SOP compliance and assist with packing and QC for partially custom kits.

• Track all inventory and future orders, raising alerts proactively for potential out-of-stock items.

Vendor Management

• Maintain and expand the US vendor base.

• Negotiate with vendors on Goodera's behalf to secure quality, cost, and reliability.

Logistics, QC & Training

• Perform QC on all inbound and outbound shipments.

• Train 3PL staff on kitting processes and standards.

• Coordinate closely with the India logistics team to align on planning and execution.

Event Production & On-site Support

• Support production and procurement for GTM events, including marketing collaterals such as standees, prints, trade booths, and AV requirements.

• Travel to large events to oversee delivery and ensure optimal setup.

Returns & Refurbishment

• Manage return shipments from event locations.

• Perform QC on leftover kits, replenish missing items, and update inventory records accordingly.

What We're Looking For

• 5-10 years of experience in operations, logistics, supply chain, procurement, or warehouse management, ideally supporting events, fulfillment, or kitting operations.

• Hands-on experience with procurement, vendor negotiation, inventory control, and quality control.

• Familiarity with 3PL coordination, shipping logistics, and warehouse SOPs.

• Strong organizational skills and exceptional attention to detail across high-volume, time-sensitive deliverables.

• Ability to operate independently, solve problems quickly, and make decisions in fast-moving environments.

• Excellent communication and coordination skills, with experience working across distributed teams and time zones.

• Based in or willing to relocate to Dallas, with the ability to be on-site at the warehouse multiple times per week and to travel to events across the United States.

Compensation

Expected total compensation ranges from USD $75,000–$85,000, depending on experience and location.