Operations Logistics Coordinator Specialist

Gateway-Logistics-Inc; Blue Ash (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive Base Pay

Monthly performance-based bonuses

Full Benefits Medical Dental Vision, fl

401K Match

High-Energy Culture

No Non-Compete

Job summary

Gateway Logistics, Inc. in Cincinnati, OH is seeking an experienced Logistics Coordinator/Operations Specialist to manage end-to-end carrier processes and ensure efficient load coverage. You will negotiate with carriers, track shipments, and keep internal teams informed throughout the process.

The role requires 1–3 years in 3PL or freight brokerage, with standard in-office hours Mon–Fri 8:00am–5:00pm and flexibility for outside hours to keep loads on schedule.

Qualifications

• GED required; college degree preferred or equivalent experience.
• 1-3 years' experience in 3PL or freight brokerage.
• In-office hours: Monday – Friday 8:00am-5:00pm; flexibility for evenings/weekends as needed.

Responsibilities

• Book loads/cover freight with carriers, including vetting and negotiation for the assigned customers.
• Builds carrier book-of-business to ensure deep capacity for regular lanes.
• Manage loads from dispatch to delivery and provide updates to the sales team.
• Minimize carrier falloffs and secure backup carriers.
• Resolve issues with carriers/loads and communicate to stakeholders as needed.
• Prioritize freight coverage needs for short- and long-term planning.

Skills

Negotiation

Carrier management

Load coordination

Customer communication

Education

GED required

College degree preferred or equivalent experience

Job description

Logistics Coordinator/Operations Specialist

Cincinnati, OH - Full Time

Join Gateway Logistics, Inc., an expanding Logistics Firm, 5X Cincinnati Best Places to Work Nominee, where your success is driven by measurable goals, and a leadership team with 125+ years of industry expertise.

We are looking for an experienced Operations Specialist is responsible for the end-to-end management of the Carrier Process including negotiation, track & trace, and relationship development with carriers; in addition to communicating with internal stakeholders (Customer Sales Representative, Management) and when necessary external stakeholders (Customers). The purpose of the Operations Specialist is to procure the highest quality carrier at the best possible rate while also facilitating excellent customer service by obtaining status updates from carriers and providing communication to stakeholders per company procedure.

What We Offer

• Competitive Base Pay (depending on education and experience)
• Monthly performance-based bonuses
• Full Benefits Medical Dental, Vision, Life, 401K Match
• High-Energy Culture Collaborative team environment
• No Non-Compete Weinvest in your success, not restrict your future

Professional Requirements:

• GED required; college degree preferred or equivalent experience
• 1-3years' experience in 3PL or Freight Brokerage
• In-office work hours: Monday – Friday 8:00am -5:00pm.
• Flexibility to work outside of in-office work hours including evenings, weekends and holidays is required as needed to ensure loads are on schedule and issues resolved.

What You’ll Do

• Book loads/cover freight with carriers (including carrier vetting and negotiation) for the assigned customers sales team by various methods including inbound and outbound phone calls, posting loads to freight boards, etc.
• Builds carrier book-of-business to establish deep capacity of coverage for regular lanes.
• Manage loads from dispatch to delivery and provide needed updates to customer sales team per company procedure.
• Minimal falloffs of Carriers and consistently secures back-up carriers.
• Resolve issues with carriers/loads as they arise and communicate them to the customer sales team and outside stakeholders if necessary.
• Consistently prioritizes and plans customer sales team’s freight coverage needs with minimal oversight in both short-term (same day, week of) and long term (next week, next month) scenarios to provide maximum time to source best carrier possible.

Where:

On-site at95 Glendale Milford Rd, Cincinnati, OH 45215

When:

Monday-Friday 8:00am - 5:00pm.