Carrier & Logistics Operations Specialist

Gateway Logistics, Inc.; Cincinnati (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive Base Pay

Monthly performance-based bonuses

Full Benefits Medical Dental Vision, 4

401K Match

High-Energy Culture

Collaborative team environment

Job summary

Gateway Logistics, Inc. in Cincinnati, OH is seeking a Logistics Coordinator/Operations Specialist to manage end-to-end carrier processes, negotiate rates, and maintain strong carrier relationships while coordinating with internal teams.

You will book loads, vet carriers, track shipments, and ensure on-time deliveries. This role requires 1–3 years in 3PL or freight brokerage, GED (college degree preferred), and availability Monday–Friday 8:00am–5:00pm with occasional after-hours.

Qualifications

• GED required; college degree preferred or equivalent experience.
• 1–3 years' experience in 3PL or freight brokerage.
• In-office work hours: Monday – Friday 8:00am -5:00pm.
• Flexibility to work outside of in-office work hours including evenings, weekends and holidays as needed to ensure loads are on schedule.

Responsibilities

• Book loads/cover freight with carriers (including carrier vetting and negotiation) for the assigned customers sales team by various methods including inbound and outbound phone calls, posting loads to freight boards, etc.
• Builds carrier book-of-business to establish deep capacity of coverage for regular lanes.
• Manage loads from dispatch to delivery and provide needed updates to customer sales team per company procedure.
• Minimal falloffs of Carriers and consistently secures back-up carriers.
• Resolve issues with carriers/loads as they arise and communicate them to the customer sales team and outside stakeholders if necessary.
• Consistently prioritizes and plans customer sales team’s freight coverage needs with minimal oversight in both short-term (same day, week of) and long term (next week, next month) scenarios to provide maximum time to source best carrier possible.

Skills

3PL/Freight Brokerage experience

Education

GED

College degree preferred

Job description

Gateway Logistics, Inc. in Cincinnati, OH is seeking a Logistics Coordinator/Operations Specialist to manage end-to-end carrier processes, negotiate rates, and maintain strong carrier relationships while coordinating with internal teams.

You will book loads, vet carriers, track shipments, and ensure on-time deliveries. This role requires 1–3 years in 3PL or freight brokerage, GED (college degree preferred), and availability Monday–Friday 8:00am–5:00pm with occasional after-hours.