Operations Learning & Development Manager

Jimmy Jazz; Hickman (CA); On-site; USD 90,000 - 125,000; Full time

Job summary

Rolling Hills Nut is seeking an Operations Learning & Development Manager to design and strengthen training programs on the production floor. You will partner with operations leaders, supervise trainers, and manage the LMS to deliver practical, role-specific training across shifts.

You will lead onboarding, track KPIs, and ensure compliance with safety and GMP standards while developing bilingual training in English and Spanish. The role requires hands-on leadership and strong communication.

Qualifications

• 4+ years in production or manufacturing with supervisory, lead, or training experience.
• Experience developing SOPs, work instructions, or training documents.
• Strong leadership, communication, and collaboration skills.
• Fluent in English and Spanish for training delivery.
• Proficiency with LMS systems and training management.

Responsibilities

• Partner with operations leaders to understand job functions and training needs.
• Maintain a strong presence on the production floor to observe and train.
• Develop and maintain training materials, SOPs, and job aids.
• Manage onboarding, qualification, and cross-training processes.
• Administer the LMS, track assignments, and report training outcomes.
• Develop KPIs to measure training effectiveness and program impact.
• Keeps training documentation current with company requirements.
• Train and coach supervisors and SMEs to build on-the-job capabilities.
• Create and deliver leadership development opportunities.
• Continuously improve training programs using feedback and performance data.

Skills

Leadership

Communication

Bilingual English/Spanish

LMS literacy

Education

Bachelor’s degree in Learning & Development

High school diploma

Tools

Alchemy LMS

Job description

• Location 3443 MONTPELIER RD,HICKMAN, CA, 95323-9611,United States
• Base Pay $90,000.00 - $125,000.00 / Year
• Employee Type Exempt
• Required Degree High school

Contact information

• Email [e-mail]

Description

Responsibilities

• Partner with Operations leaders, supervisors, and employees to understand job functions, identify skill gaps, and develop role-specific training plans.
• Maintain a strong presence on the production floor to observe processes, understand employee needs, and ensure training reflects how work is performed.
• Develop and maintain training materials, including standard operating procedures, work instructions, job aids, checklists, and other training documentation.
• Establish consistent onboarding, qualification, and cross-training processes for operational roles, including expectations for demonstrating job competency.
• Administer and maintain the learning management system (LMS), including training assignments, course content, employee records, completion tracking, and reporting.
• Develop and track key performance indicators (KPIs) to measure training effectiveness, completion, employee competency, and overall program impact, using results to identify trends and opportunities for improvement.
• Ensure required training and documentation remain current and support company requirements.
• Partner with supervisors and subject matter experts to strengthen their ability to train, coach, and develop employees on the job.
• Creating and delivering learning and development opportunities for leadership.
• Evaluate training effectiveness and use employee feedback, operational performance, and leadership input to continuously improve training programs.
• Support employee development through cross-training, skill development, and advancement opportunities within Operations.
• Adapt training approaches and materials to effectively support both English- and Spanish-speaking employees across shifts.

Responsibilities are not limited to the above mentioned and may include assisting other departments within reasonable and related tasks

Requirements

What You Will Need

• High school diploma or equivalent required; minimum of 4 years of experience in a production or manufacturing environment, including supervisory, lead, or training responsibilities.
• Strong understanding of production operations with experience developing or working with training materials, SOPs, work instructions, or other operational documentation.
• Proven leadership and interpersonal skills with the ability to build relationships and collaborate effectively with employees, supervisors, and managers.
• Strong organizational and communication skills with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with computer systems and software, including the ability to learn and manage Learning Management Systems (LMS).
• Fluent in English and Spanish with the ability to effectively communicate and deliver training in both languages.

What Will Put You Ahead

• Bachelor’s degree in Learning & Development, Business, Operations, Human Resources, or a related field.
• 5+ years of related experience in operations, training, learning and development, or manufacturing leadership.
• Experience with Alchemy or a similar Learning Management System (LMS).

Physical Demands

This position requires the ability to stand, walk, and move throughout the facility for extended periods, including regular time spent in production and operational areas. The role requires frequent communication with employees, supervisors, and managers, as well as the ability to use a computer and other standard office equipment. Occasional lifting or carrying of training materials and supplies up to 25 pounds may be required. Flexibility in schedule, including occasional early mornings, evenings, weekends, or extended hours, may be necessary to support training needs across shifts.

This position works in both office and manufacturing environments, with regular time spent on the production floor. The individual may be exposed to varying temperatures, noise, dust, machinery, and other conditions typical of a food manufacturing facility. Required personal protective equipment (PPE) must be worn while working in designated areas. The role requires frequent interaction with employees throughout the facility and adherence to all company safety, food safety, GMP, and facility requirements.

Summary

The Operations Learning & Development Manager is responsible for developing and strengthening training programs across Operations. This hands-on, people-focused role works directly with employees, supervisors, and managers on the production floor to understand job functions, identify training needs, and build practical, role-specific training plans. This position also oversees training documentation and maintains the company’s Learning Management System (Alchemy) to ensure training is consistent, effective, and properly documented.