Operations Leadership Trainee

JX Truck Center; Grand Rapids (MI); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Medical Insurance (PPO)

Dental Insurance

Vision Insurance

HDHP with HSA

Group Life Insurance

Disability Insurance

401(k) with company match

Paid Time Off

Holidays

Maternity/Paternity Leave

Uniforms provided

Job summary

JX Enterprises, Inc. is launching a Leadership Trainee Program designed to develop the dealership leaders of tomorrow.

The 2-year rotation covers Parts, Service, and frontline customer engagement, with hands-on exposure to operations and enterprise software. Selected trainees will rotate across multiple locations in the Midwest, including Michigan, Wisconsin, Illinois, and Indiana, and will transition to an Operations role upon completion.

Qualifications

• Bachelor or Associate's degree preferred in business, marketing, transportation, engineering, or a related field.
• Effective written, phone, and in-person communication.
• Willing to travel up to 25% with overnight stays within a multi-state service territory.
• Intermediate experience with CRM systems and Google Drive.
• Valid driver's license required; CDL preferred or ability to obtain CDL.
• Dependable and reliable attendance; basic computer skills.
• Ability to work with minimal supervision.

Responsibilities

• Complete the Leadership Trainee Program as outlined (Dealership Rotation, Business/Enterprise Learning, Prospecting) within 1.25 to 2.5 years.
• Develop core business competencies such as presentations, customer service, communication, and needs analysis.
• Learn day-to-day operations and customer engagement protocols within Parts and Service departments.
• Shadow senior Sales/Ops experts to learn enterprise software (CRM, Karmak Fusion, Decisiv, PACCAR.net) and customer management.
• Identify potential customers and generate cross-departmental leads under mentorship.
• Support growth and market penetration efforts with service and parts teams.

Skills

Communication

Travel readiness

CRM experience

Google Drive

Education

Bachelor or Associate's degree preferred in business, marketing, transportation, engineering, or a related field

Tools

CRM systems

Google Drive

Job description

JX Enterprises, Inc. is launching a Leadership Trainee Program designed to develop the dealership leaders of tomorrow.

The 2-year rotation covers Parts, Service, and frontline customer engagement, with hands-on exposure to operations and enterprise software. Selected trainees will rotate across multiple locations in the Midwest, including Michigan, Wisconsin, Illinois, and Indiana, and will transition to an Operations role upon completion.