Operations Leader: Safety, Efficiency & Growth

IRONCLAD Powered by Mersino; Sherwood (OR); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

IRONCLAD powered by Mersino is seeking an Operations Manager to drive operational excellence across safety, quality, delivery, and cost controls. You will lead safety initiatives, train staff, and implement KPI frameworks and standard operating procedures.

Collaborate with Branch and Regional managers to optimize fleet and labor utilization, manage inventory, and ensure on-time, high-quality service. A strong background in manufacturing operations and cross-functional leadership is essential.

Formación

• Bachelor's degree preferred, with relevant field experience.
• 5 years of leadership in manufacturing operations, including budget management and executing business strategies.
• Proven ability to manage cross-departmental relationships and work with executive and field leadership.
• Experienced in leading continuous improvement initiatives.
• Capable of managing multiple projects in a dynamic, fast-paced environment.

Responsabilidades

• Ensure compliance with Ironclad Safety, Transportation, and Environmental Policies, supporting health and safety through training, assessments, and workplace improvements.
• Implement and maintain standard work instructions with strong training and communication initiatives.
• Collaborate with Branch Managers, Regional Managers, and corporate departments to execute strategic initiatives and meet KPIs.
• Optimize fleet and labor utilization to meet customer demand in alignment with Operations Directors.
• Conduct quarterly inventory counts for fleet, rolling stock, and PPE to ensure proper maintenance and accountability.
• Utilize capacity planning tools to support Unit on Rent (UOR) growth and manage Value Added Products and Services (VAPS) inventory.
• Train and monitor service employees on Standard Work Instructions, ensuring branch staffing and process implementation.
• Provide safe, timely, cost-effective, and high-quality delivery of services through proper systems and support.
• Lead periodic branch assessments to evaluate performance and drive training and development.
• Use the Net Promoter Score (NPS) system to address internal issues and ensure customer satisfaction.

Conocimientos

Leadership

KPI Management

Safety

Project Management

Cross-functional Collab

Budget Management

Educación

Bachelor's degree preferred

Herramientas

Salesforce

MS Project

SAP

Descripción del empleo

IRONCLAD powered by Mersino is seeking an Operations Manager to drive operational excellence across safety, quality, delivery, and cost controls. You will lead safety initiatives, train staff, and implement KPI frameworks and standard operating procedures.

Collaborate with Branch and Regional managers to optimize fleet and labor utilization, manage inventory, and ensure on-time, high-quality service. A strong background in manufacturing operations and cross-functional leadership is essential.