Operations Leader - People & Process Excellence

Frost; San Antonio (TX); In loco; USD 65.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Paid Time Off

Tuition Reimbursement

Employee Wellness Program

Referral Bonus

Descrizione del lavoro

Frost in Texas is seeking an Operations Supervisor who guides and supports a team, ensuring accurate, timely handling of receivables to maximize cash-flow and reduce fraud. You will lead daily operations and uphold integrity and service excellence.

Responsibilities include supervising staffing, directing workflows, improving procedures, evaluating performance, reconciling accounts for billing, and coordinating with vendors.

Competenze

• Excellent written and verbal communication skills.
• Organizational skills.
• Proficient in Microsoft Office applications.

Mansioni

• Supervise department to ensure adequate staffing on a day-to-day basis and that all personnel are properly trained.
• Direct and monitor daily workflow in and out of the area to ensure work steps are followed and deadlines met.
• Review and improve work procedures to increase efficiency of daily operations.
• Handle exception items using established guidelines and escalate complex issues to management.
• Assist in conducting performance evaluations and making personnel recommendations.
• Reconcile internal accounts daily and provide accurate data for billing.

Conoscenze

Communication skills

Organizational skills

Leadership

Microsoft Office

Strumenti

Microsoft Office Suite

Descrizione del lavoro

Frost in Texas is seeking an Operations Supervisor who guides and supports a team, ensuring accurate, timely handling of receivables to maximize cash-flow and reduce fraud. You will lead daily operations and uphold integrity and service excellence.

Responsibilities include supervising staffing, directing workflows, improving procedures, evaluating performance, reconciling accounts for billing, and coordinating with vendors.