Operations Leader: Logistics & Continuous Improvement

Syncreon; Mesa (AZ); On-site; USD 95,000 - 130,000; Full time

Job summary

DP World is seeking a Manager, Operations to oversee and optimize daily activities across the facility and region, driving efficiency, safety, and customer satisfaction. You will lead multiple teams, monitor KPIs, and champion continuous improvement in a fast-paced logistics environment.

The role emphasizes Lean/Six Sigma, ERP/WMS proficiency, and hands-on leadership of Supervisors and frontline staff to achieve targets and budgets. Remote work not indicated.

Qualifications

• Bachelor’s degree in Business, Supply Chain, Logistics, Operations Management, or related field preferred.
• 7+ years of operations leadership experience in logistics, warehousing, manufacturing, or related environments.
• Experience managing large teams and multiple operational departments.
• Strong leadership, communication, and problem-solving skills.
• Proven ability to manage KPIs and drive operational improvements.
• Experience with WMS, ERP systems, and Microsoft Office Suite.
• Knowledge of Lean Manufacturing, Six Sigma, or continuous improvement methodologies preferred.
• Bilingual English/Spanish is a plus.

Responsibilities

• Lead and manage day-to-day operations within the distribution center, warehouse, manufacturing plant, or logistics operation.
• Develop and implement operational strategies to improve productivity, service levels, cost control, and overall performance.
• Supervise and mentor Supervisors and frontline staff.
• Monitor operational KPIs including productivity, quality, safety, inventory accuracy, and customer service metrics.
• Ensure compliance with company policies, OSHA regulations, and safety standards.
• Partner with HR on staffing, employee relations, training, coaching, and performance management.
• Analyze operational data and prepare reports for senior leadership.
• Drive continuous improvement initiatives using Lean, Six Sigma, or other operational excellence methodologies.
• Collaborate with customers, vendors, and internal departments to ensure smooth operational execution.
• Manage labor planning, scheduling, and budget performance.
• Support implementation of new systems, processes, and operational technologies.
• Lead employee engagement initiatives and foster a positive team culture.
• Ensure operational readiness during peak seasons and high-volume periods.

Skills

Leadership

Communication

Problem-solving

KPI management

Cross-functional collaboration

Education

Bachelor’s degree in Business, Supply Chain, Logistics, Operations Management, or related field

Tools

WMS

ERP systems

Microsoft Office Suite

Job description

DP World is seeking a Manager, Operations to oversee and optimize daily activities across the facility and region, driving efficiency, safety, and customer satisfaction. You will lead multiple teams, monitor KPIs, and champion continuous improvement in a fast-paced logistics environment.

The role emphasizes Lean/Six Sigma, ERP/WMS proficiency, and hands-on leadership of Supervisors and frontline staff to achieve targets and budgets. Remote work not indicated.