Operations Leader & Integrator for Scalable MSP Growth

One 2 One Computer Services Inc; Town of Lancaster (NY); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401k

Job summary

ONE 2 ONE Computer Services Inc is seeking a Director of Operations / Integrator to bring clarity, structure, and measurable impact to a growing MSP. This mid-level leadership role partners with the CEO to strengthen operations and drive accountability.

You’ll build processes, track projects, and align cross‑department priorities using EOS, with competitive compensation and benefits, plus ownership opportunities through SARS. Join a collaborative, growth‑minded team.

Qualifications

• 5+ years of experience in operations, business management, or a similar leadership role.
• Experience in an MSP, IT services, or technical operations environment preferred.
• Strong problem-solving and organizational skills with a data-driven mindset.
• Excellent communication and collaboration abilities.
• Someone who loves creating clarity and helping others succeed.

Responsibilities

• Build structure and consistency into day-to-day operations.
• Partner with leadership to turn vision into actionable priorities and measurable results.
• Improve processes and systems for communication, efficiency, and accountability.
• Support team leads with project tracking, reporting, and cross-department coordination.
• Identify opportunities for operational improvement through metrics and analysis.

Job description

ONE 2 ONE Computer Services Inc is seeking a Director of Operations / Integrator to bring clarity, structure, and measurable impact to a growing MSP. This mid-level leadership role partners with the CEO to strengthen operations and drive accountability.

You’ll build processes, track projects, and align cross‑department priorities using EOS, with competitive compensation and benefits, plus ownership opportunities through SARS. Join a collaborative, growth‑minded team.