Operations Leader: Golf Range & Guest Experience

Golf Ranch; Glendale (CA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision benefits 50

Commission and bonus incentives

Unlimited buckets to enjoy outside of—

50% off food and beverages

25% off merchandise and retail

One free on-shift meal

Predictable scheduling

On-the-job training and career growth

Job summary

Golf Ranch is seeking an Assistant General Manager of Operations in Glendale, AZ to keep our driving range running at peak efficiency and to deliver the highest guest experience. You will lead the team during manager-on-duty shifts and collaborate across range, tee line, and F&B to ensure smooth operations.

You will build systems for performance, coach staff with clarity, and uphold safety, SOPs, and brand standards while driving accountability and ownership across the site.

Qualifications

• 2+ years of leadership or operations management experience in hospitality, retail, entertainment, or golf.
• Proven ability to manage systems and processes (inventory, certifications, vendor coordination, maintenance planning).
• Strong organizational and problem-solving skills with calm under pressure.
• Flexibility to work evenings, weekends, and peak traffic periods.

Responsibilities

• Act as site leader during Manager-on-duty shifts, ensuring smooth operations across range, tee line, and F&B.
• Troubleshoot challenges in real time, from peak traffic to equipment issues, protecting guest experience and team flow.
• Hold all departments accountable to SOPs, checklists, and Golf Ranch systems.
• Partner with GM and Facilities Lead to address facilities issues from bay experience to range upkeep.
• Manage daily work orders, coordinate with vendors, and monitor maintenance schedules.
• Plan and track annual maintenance projects to keep the site operating at peak condition.
• Oversee inventory processes across food, beverage, and operational supplies, ensuring accuracy.
• Maintain compliance with health, safety, and Golf Ranch brand standards.
• Ensure team certifications are current and documented; schedule ongoing training.
• Coach team members on execution, provide hands-on guidance each shift, and reinforce accountability.
• Foster a culture of ownership and pride in delivering operational excellence.

Skills

Leadership

Operations management

Problem solving

Staff coaching

Team leadership

Tools

POS systems

Job description

Golf Ranch is seeking an Assistant General Manager of Operations in Glendale, AZ to keep our driving range running at peak efficiency and to deliver the highest guest experience. You will lead the team during manager-on-duty shifts and collaborate across range, tee line, and F&B to ensure smooth operations.

You will build systems for performance, coach staff with clarity, and uphold safety, SOPs, and brand standards while driving accountability and ownership across the site.