Operations Leader — Freight Flow & Safety

Day & Ross; Decatur (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Day & Ross in Decatur, GA is seeking an Operations Manager to lead a fast-paced, high-volume dock operation through supervisors, lead hands, and frontline staff. You will ensure safety, efficiency, and adherence to company policies while driving freight flow and continuous improvement.

You will coach and develop team members, make informed decisions based on safety and productivity standards, and manage costs with a focus on on-time delivery and customer experience.

Qualifications

• Post-secondary education in transportation or logistics desired. A suitable level of practical experience will be considered in lieu of education.
• 3-5 years’ leadership experience in a terminal setting, preferably in the transportation industry.
• Safety oriented

Responsibilities

• Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees.
• Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.
• Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures.
• Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs.
• Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow.
• Recognize problems and work with others towards a practical and speedy resolution.
• Leads teams of supervisors, lead hands and front line employees in a 24/7 environment.
• Other related duties related as may be required.

Skills

Leadership

Safety orientation

Operations management

Team coaching

Process improvement

Education

Post-secondary education in transportation or logistics

Job description

Day & Ross in Decatur, GA is seeking an Operations Manager to lead a fast-paced, high-volume dock operation through supervisors, lead hands, and frontline staff. You will ensure safety, efficiency, and adherence to company policies while driving freight flow and continuous improvement.

You will coach and develop team members, make informed decisions based on safety and productivity standards, and manage costs with a focus on on-time delivery and customer experience.