Operations Leader: Fast-Paced, Data-Driven

Europcar; West Palm Beach (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, Vision, Dental

401k

Employee Discounts

Company-paid Life Insurance

Company-paid AD&D Insurance

Flexible spending account

Parental leave

Employee assistance program

Job summary

Europcar is seeking an Operations Manager in West Palm Beach, FL, to oversee high-volume rental operations from arrival to departure. You will lead a team, manage fleet readiness, monitor performance, and make decisions that balance customer satisfaction with profitability.

The role demands strong leadership, excellent problem-solving, and robust data analysis using Excel. You will forecast staffing needs, optimize workflows, and drive continuous improvement across departments.

Qualifications

• High school diploma or GED required; college degree preferred.
• Strong analytical, problem-solving, and organizational skills.
• Advanced proficiency in Microsoft Excel for data analysis and reporting.
• Proven ability to lead and coach a sales-driven team.
• Experience with real-time monitoring tools and operational systems.

Responsibilities

• Oversee daily rental operations to ensure a seamless customer experience.
• Lead, coach, and develop a sales-driven team to meet revenue goals.
• Monitor KPIs and adjust strategies to drive results.
• Forecast staffing and fleet needs using historical data and market trends.
• Identify and resolve bottlenecks to improve throughput and service levels.
• Generate detailed performance reports using Excel and other tools.

Skills

Team leadership

Recruiting

Decision making

Performance management

Analytical thinking

Customer focus

Education

High school diploma or GED

College degree preferred

Tools

Excel

Job description

Europcar is seeking an Operations Manager in West Palm Beach, FL, to oversee high-volume rental operations from arrival to departure. You will lead a team, manage fleet readiness, monitor performance, and make decisions that balance customer satisfaction with profitability.

The role demands strong leadership, excellent problem-solving, and robust data analysis using Excel. You will forecast staffing needs, optimize workflows, and drive continuous improvement across departments.