Operations Leader - Family Entertainment Center

Five Star Parks and Attractions; Romeoville (IL); Presencial; USD 48.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, and Vision Insurance

Prescription Drug Coverage

Health Savings Account (HSA)

Aflac Supplemental Insurance

Voluntary Life Insurance

Company‑Paid Life Insurance

Company‑Paid Long‑term Disability

401(k) Retirement Plan

Descripción de la vacante

Five Star Parks & Attractions in Romeoville, IL is seeking an Operations Manager to lead a team of attraction operators, technicians, and guest service staff within a premier family entertainment center. You will plan, organize, and implement strategies that boost park ops, safety, and guest experiences while driving efficiency.

The ideal candidate demonstrates strong leadership, a safety-first mindset, and a passion for delivering memorable customer service in a fast-paced environment.

Formación

• Leadership and team management experience.
• Strong attention to detail and operating excellence.
• Hospitality mindset and customer service focus.
• Effective time management in fast-paced environments.
• Clear communication to motivate a diverse team.

Responsabilidades

• Supervise a team of 15-50+ employees and ensure daily operations meet service standards.
• Maintain attendance and performance records; monitor safety and operational compliance.
• Conduct checks on attraction operators for safe, efficient operations.
• Coordinate with Shift Lead and Front Desk Lead to align on goals and strategies.
• Plan day-to-day operations to optimize productivity across all attractions.
• Oversee scheduling, inventory control, and supply management for smooth operations.

Conocimientos

Leadership

Team management

Attention to detail

Hospitality

Time management

Communication

Educación

High school diploma or GED

Descripción del empleo

Five Star Parks & Attractions in Romeoville, IL is seeking an Operations Manager to lead a team of attraction operators, technicians, and guest service staff within a premier family entertainment center. You will plan, organize, and implement strategies that boost park ops, safety, and guest experiences while driving efficiency.

The ideal candidate demonstrates strong leadership, a safety-first mindset, and a passion for delivering memorable customer service in a fast-paced environment.