Manager Operations - PA Operations - Warren

FirstEnergy; Warren (Warren County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive base pay

Pension plan

401(k) with matching

Health insurance options

Skills training and tuition reimbursement

Job summary

FirstEnergy is seeking an experienced manager to oversee the construction, maintenance, and operation of its electric transmission and distribution system in Warren County, United States. The ideal candidate will demonstrate outstanding leadership and safety culture promotion while managing a team and engaging with various stakeholders. Key responsibilities include planning and evaluating work, developing relationships with peers and union leadership, and ensuring adherence to safety regulations. A Bachelor's degree and extensive experience in the electric utility sector are preferred.

Qualifications

• 7+ years of experience in the electric utility industry.
• Experience in distribution engineering, transmission, line construction, or maintenance practices.
• Ability to analyze complex issues and develop sound recommendations.

Responsibilities

• Supervise employees in construction and maintenance of electric systems.
• Foster a high-performing safety culture.
• Plan and evaluate the work of the operational group.

Skills

Leadership

Communication

Analytical Skills

Safety Culture Promotion

Technical Acumen

Education

Bachelor's degree in a related field

Job description

About The Opportunity

FirstEnergy Pennsylvania Electric Company, a subsidiary of FirstEnergy Corp., is looking for an experienced manager to supervise employees engaged in complex construction, maintenance, repair, testing, and operation of the electric transmission and distribution system. The role requires leadership consistent with our core values, including safety, DE&I, ethical and compliant behavior, stewardship, and customer service. The manager will lead, direct, and provide technical expertise and guidance to operational groups and will handle significant field and administrative responsibilities.

Responsibilities

• Foster a high‑performing safety culture where employees own, promote, and reinforce safe behaviors and feel empowered to speak up.
• Establish and develop substantive working relationships with peers, staff, and union leadership, creating a culture of safety, compliance, inclusion, accountability, and innovation.
• Initiate and monitor implementation of appropriate safety and environmental safeguards in accordance with applicable regulations and professional practice.
• Serve on the management team and participate in the development and implementation of goals, objectives, priorities, policies, procedures, project prioritization, and problem resolution.
• Plan, organize, control, integrate, and evaluate the work of the operational group; compile and assess data to review progress.
• Work with directors, managers, and supervisors to engage employees to establish milestones and benchmark measures for safety, reliability, customer service, financial performance, and compliance.
• Interpret and apply collective bargaining agreements and company policies.
• Respond to customer complaints and regulatory agency inquiries.
• Oversee preparation and control of area budget for personnel, material, equipment, construction, operations, and maintenance.
• Plan, organize, develop, and monitor the performance of assigned supervisors and staff; establish performance requirements and development targets.
• Engage with employees and union leadership to create a culture of inclusion and teamwork.
• Recommend appropriate staffing levels and promote developmental assignments for high‑potential employees.
• Coordinate response efforts and assist in the emergency outage restoration process.

Qualifications

• Highly motivated and approachable leader with a demonstrated track record of safe operations excellence and people leadership.
• Capable of working independently and as part of a team; excellent communicator who promotes and drives positive change and continuous improvement.
• Strong learning agility and ability to develop technical acumen and working knowledge of distribution operations.
• Seven (7) years’ experience in the electric utility industry, preferably in distribution engineering, transmission, line construction, or maintenance practices, including leadership experience.
• Bachelor’s degree preferred; equivalent training/experience considered.
• Experience administering collective bargaining agreements and HR policies fairly and equitably for all employees is highly desirable.

Abilities

• Lead by example; facilitate and lead teams through change; promote the values of trust and integrity.
• Analyze complex issues and strategies; reach sound, fact‑based conclusions and recommendations.
• Evaluate departmental practices and make sound recommendations for improvement; develop and implement appropriate procedures and controls.
• Exercise sound expert judgment and political acumen within general policy guidelines.
• Establish and maintain effective working relationships with all levels of employees.
• Operate and learn various computer applications.

Benefits and Compensation

• Competitive base pay plus incentive compensation.
• Company‑sponsored pension plan and 401(k) savings plan with employer matching.
• Choice of medical, prescription drug, dental, vision, and life insurance programs.
• Skills development training with tuition reimbursement.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.

Safety

Safety is a core value. All employees are expected to perform their duties in a manner that ensures safety for themselves, coworkers, customers, and the public. The organization strives to maintain an accident‑free, injury‑free workplace and to meet world‑class safety standards.