Operations Leader: Driver Dispatch & Process Improvement

COMFORT SYSTEMS; Madison (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

Penske Logistics in Madison, AL is seeking an Operations Supervisor to lead hourly staff and drivers at a single location. You will direct daily activities, ensure customer needs are met, and manage performance with coaching. The role includes scheduling, safety, and coordination with operations and customer meetings.

Responsibilities include supervising dispatch, reporting, and process improvements, with a bonus-eligible salary based on performance and location. Equal opportunity employer.

Qualifications

• Demonstrated leadership qualities with strong interpersonal skills.
• Must have ability to work efficiently and independently with good time management.
• Strong written and oral communication skills; active listening.
• Ability to drive process improvement and lead change.
• Proficient computer skills including Word, Excel, Outlook and PowerPoint.

Responsibilities

• Supervise drivers and hourly staff at a single location.
• Provide operational leadership to execute daily tasks and activities.
• Manage attendance, productivity, and performance, with coaching and counseling.
• Conduct team meetings and ensure safety/compliance procedures.
• Support hiring processes and participate in customer meetings as needed.

Skills

Leadership

Management

Communication

Scheduling

Process improvement

Education

Bachelor’s Degree

Tools

Microsoft Word

Excel

PowerPoint

Job description

Penske Logistics in Madison, AL is seeking an Operations Supervisor to lead hourly staff and drivers at a single location. You will direct daily activities, ensure customer needs are met, and manage performance with coaching. The role includes scheduling, safety, and coordination with operations and customer meetings.

Responsibilities include supervising dispatch, reporting, and process improvements, with a bonus-eligible salary based on performance and location. Equal opportunity employer.