Operations Leader, Data-Driven Fulfillment

Socket.dev; Canton (OH); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Socket.dev is seeking an Operations Manager in Canton, Ohio to lead a team of salaried and hourly staff, ensuring safety, quality, attendance, and performance while delivering orders on time.

You will drive productivity through forecast reviews and data-driven decisions, mentor your team, collaborate with Safety, Engineering, Quality Assurance and HR to meet business objectives, and handle shifts up to 12 hours.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies and can be loud.
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).
• Continuously climb and descend stairs (applies to sites with stairs).

Skills

Leadership

Communication

Problem solving

Customer service

Analytical skills

Education

Bachelor's degree or equivalent

Engineering/Operations/Logistics degree

Master's degree (optional)

Job description

Socket.dev is seeking an Operations Manager in Canton, Ohio to lead a team of salaried and hourly staff, ensuring safety, quality, attendance, and performance while delivering orders on time.

You will drive productivity through forecast reviews and data-driven decisions, mentor your team, collaborate with Safety, Engineering, Quality Assurance and HR to meet business objectives, and handle shifts up to 12 hours.