Operations Leader, Cancer Survivorship & Palliative Care

Virginia Commonwealth University; Richmond (VA); On-site; USD 120,000 - 147,000; Full time

Benefits offered by this job

Tuition benefits

Paid annual and holiday leave

Retirement planning

Employee discounts

Well-being resources

Career development

Job summary

Virginia Commonwealth University seeks an Operations Manager for Survivorship and Palliative Care to drive administrative and operational leadership across cancer survivorship and outpatient palliative care clinics. The role partners with medical directors, clinicians, nurses, and health-system teams to ensure efficient operations and aligned strategy.

You will lead workflows, scheduling, access, and patient flow, while supporting research-enabled care and grant-funded programs.

Qualifications

• Master’s degree in health administration, healthcare management, public health, business administration, or a closely related field.
• At least seven years of progressively responsible experience in healthcare administration, clinical operations, program management, or a related area.
• Experience supporting outpatient clinical programs in an academic medical center, health system, cancer center, or similarly complex healthcare environment.
• Demonstrated experience with workflow design, program implementation, process improvement, interdisciplinary coordination, and operational problem-solving.
• Experience managing budgets, financial processes, sponsored programs, grants, or multiple funding sources.
• Experience supporting clinical research, quality-improvement initiatives, or grant-funded healthcare programs.

Responsibilities

• Direct the day-to-day administrative and operational activities of the cancer survivorship program and outpatient palliative care clinics.
• Develop, implement, evaluate, and standardize workflows to improve access, efficiency, reliability, and continuity of care.
• Monitor clinic capacity, provider templates, referral pipelines, scheduling, visit volumes, no-shows and cancellations.

Skills

Healthcare administration

Program management

Operations leadership

Process improvement

Education

Master’s degree

equivalent experience

Tools

Budget management

Workflow design

Job description

Virginia Commonwealth University seeks an Operations Manager for Survivorship and Palliative Care to drive administrative and operational leadership across cancer survivorship and outpatient palliative care clinics. The role partners with medical directors, clinicians, nurses, and health-system teams to ensure efficient operations and aligned strategy.

You will lead workflows, scheduling, access, and patient flow, while supporting research-enabled care and grant-funded programs.